Director, Lab Operations
About The Position
A leading healthcare organization is seeking a Director of Laboratory Operations to lead our clinical laboratory operations. Over the past decade, we have established ourselves as a world-class healthcare organization, and we are poised to build the greatest healthcare community the world has ever seen. When you join our team, you're joining a winning organization committed to training, growth, and quality with consistently superior clinical outcomes. The Director, Laboratory Operations is responsible for the day-to-day technical and scientific operation of the laboratory and other duties as delegated by the Medical Director. This position provides for the overall operation, leadership, direction, and administration of the Clinical Laboratories in accordance with CAP, Federal, and State regulations governing clinical laboratories.
Requirements
- Bachelor's degree in Medical Technology or related sciences
- Minimum 10 years of recent experience in Microbiology
- Minimum 8 years of laboratory management experience in high-complexity, high-volume testing environments
- Medical Technologist registry (ASCP, NCA, AAB, or equivalent)
- Florida Supervisor License in Microbiology or as a Generalist (candidates without this license will be required to obtain it upon relocation to Florida)
- Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
- Demonstrated success leading large teams in high-volume laboratory environments
- Experience managing technical or platform transitions, ideally across multiple sites
- Proven ability to oversee laboratory operations in compliance with CAP, federal, and state clinical laboratory regulations
- Strong track record of developing leaders, building bench strength, and upleveling team capability
- Effective communication skills that build trust, morale, and team engagement across diverse teams
- Ability to set clear performance standards and drive accountability through influence and collaboration
- Demonstrated commitment to championing a culture of belonging and continuous development
- Proven mentoring of emerging talent
Nice To Haves
- Master's degree in Business Administration or relevant sciences
- Experience implementing new programs or products in a clinical laboratory setting
Responsibilities
- Oversees Operational and Strategic Objectives: Manages laboratory lanes to budget through cost savings and productivity monitoring, Monitors and utilizes data to evaluate and drive business decisions for capital and team member resources, Standardizes and ensures policy and procedures are current for services at lab locations and meet federal, state, and local regulatory requirements, Facilitates communication between business lanes and shifts and across departments, Oversees the development and/or expansion of service lines and projects for long-term planning for internal and external business opportunities.
- Provides Leadership to Clinical Lab Teams: Provides guidance regarding strategies to continuously improve service offerings and support organization capabilities, Sets performance standards and utilizes influence to meet department and organization goals and initiatives, Drives engagement and a sense of belonging on the team, Mentors and develops leaders and emerging talent.
- Oversees Training, Competency, and Performance: Oversees the training, competency, and performance of laboratory testing by team members, Ensures recording and resulting of tests are accurate to assure compliance with applicable regulations.
- Quality Assurance and Control: Ensures quality control and quality assurance programs are established and maintained to assure quality of laboratory services provided.
- Customer Relations: Ensures good customer relations for internal and external customers, Resolves problems in a timely manner.
- Other duties as assigned.
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) match
- Paid time off and PTO cash out
- Family resources and EAP counseling sessions
- Access to Headspace®
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs and on-demand virtual leadership and development courses
- A "community first, company second" culture based on Core Values
- Clinical outcomes consistently ranked above the national average
- Award-winning education and training across multiple career paths
- Performance-based rewards based on stellar individual and team contributions
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What This Job Offers
Job Type
Full-time
Career Level
Director
