Director Janitorial and Waste Management
About The Position
The Director Janitorial and Waste Management directs sanitation, janitorial, recycling, compactor, cleaning, and waste-management operations across residential buildings, community facilities, administrative offices, garages, public spaces, and common areas. The role leads the department and its management team, establishes departmental goals and service standards, oversees staffing and labor matters, and manages budgets, equipment, inventory, and operational resources. The Director ensures cleanliness, regulatory compliance, workplace safety, and effective collection, disposal, recycling, composting, and bulk-item removal. The position coordinates with internal departments, municipal agencies, contractors, and vendors; monitors performance and resolves service concerns; and prepares reports, recommendations, and budget submissions for executive leadership and the Board of Directors. The role also directs operations during emergencies and disruptions. A bachelor's degree and relevant certifications are preferred but not required. Candidates must have at least ten years of relevant progressively responsible experience and five years of senior leadership experience.
Requirements
- At least 10 years of progressively responsible experience in janitorial operations, sanitation, waste management, environmental services, facilities management, or related fields.
- At least 5 years of senior management or leadership experience.
- A bachelor's degree in Facilities Management, Business Administration, Environmental Management, or a related field is preferred but not required.
- Ability to manage departmental operations, personnel, budgets, and service delivery.
- The position involves routinely exerting up to 50 pounds of force to lift, carry, push, pull, or otherwise move objects; regular walking or standing for extended periods; and may involve stooping or bending.
- Drug screening, as permitted by and consistent with applicable law.
Nice To Haves
- Certified Facility Manager (CFM) certification.
- Cleaning Industry Management Standard (CIMS) certification.
- OSHA Safety Certification.
- Experience managing large operational budgets and unionized workforces.
- Experience overseeing large residential, municipal, commercial, healthcare, educational, or mixed-use facilities.
Responsibilities
- Direct and oversee sanitation, janitorial, recycling, compactor, and cleaning operations across residential buildings, community facilities, administrative offices, garages, public spaces, and common areas.
- Manage the Janitorial and Waste Management team, including interviewing, hiring, disciplining, scheduling, directing, and terminating employees.
- Develop departmental goals, policies, procedures, performance standards, and operational plans.
- Supervise and evaluate Assistant Directors, Managers, Supervisors, and other assigned personnel.
- Manage departmental budgets, expenditures, inventory, equipment, and resource allocation.
- Direct workforce planning, staffing assignments, shift coverage, overtime management, and personnel deployment to maintain uninterrupted operations.
- Ensure compliance with collective bargaining agreements and coordinate employee-relations matters with Human Resources and Labor Relations.
- Develop and enforce cleaning schedules, inspection protocols, and service standards; monitor building cleanliness and appearance.
- Implement cleaning technologies, methodologies, and best practices.
- Manage waste collection, disposal, recycling, composting, and bulk-item removal programs.
- Establish and monitor KPIs for cleaning standards, inspection results, complaint resolution, waste-collection efficiency, and budget performance.
- Implement corrective action plans for recurring operational deficiencies and ensure supervisory accountability.
- Oversee collection-site operations and ensure cleanliness and regulatory compliance.
- Coordinate with municipal agencies, sanitation contractors, and recycling vendors; evaluate vendor proposals and negotiate contracts.
- Coordinate with Extermination, Maintenance, and other departments to identify and address sanitation conditions contributing to pest activity.
- Ensure compliance with OSHA regulations and environmental and sanitation requirements.
- Conduct routine inspections to verify staff compliance with directives; investigate accidents, incidents, and workplace safety concerns.
- Evaluate contractor performance and ensure compliance with service agreements.
- Participate in procurement activities, bid evaluations, and contract negotiations.
- Respond to shareholder concerns and ensure timely resolution of cleanliness, sanitation, waste-management, and other service-related issues.
- Direct departmental operations during weather events, emergencies, and other incidents, and coordinate rapid resource deployment during operational disruptions.
- Prepare reports, presentations, recommendations, and budget submissions for executive leadership and the Board of Directors.
- Perform additional duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
