Director IT Management

Qualcomm • San Diego, CA

1d

About The Position

The IT Director, Enterprise Solutions & Applications – Business Operations Lead (BOL) serves as the strategic business operations and execution leader for the ESA IT domain. This role operates as the domain BOL and trusted partner to the ESA VP, enabling transparency, alignment, and disciplined execution across strategy, investment planning, governance, and delivery. The BOL is a critical enabler of the IT Leadership Team (ITLT) operating model — helping run IT like a business by orchestrating strategy, financial management, portfolio governance, performance metrics, and organizational execution to deliver enterprise outcomes. This role has broad visibility across ESA and OneIT and partners closely with the Office of the CIO (OCIO), Finance, HR, Risk & Compliance, and peer IT domains.

Requirements

• 10+ years of progressively responsible experience in IT leadership, business operations, strategy, or technology management.
• Proven experience operating in a Chief‑of‑Staff, Business Operations Lead, or equivalent enterprise IT role.
• Strong background in IT financial management (budgets, forecasts, business cases).
• Strong background in portfolio, demand, and governance models.
• Strong background in executive communications and decision support.
• Demonstrated ability to operate across complex, global IT organizations.
• Exceptional executive presence, written communication, and stakeholder management skills.
• 8+ years of IT-related work experience with a Bachelor's degree OR 10+ years of IT-related work experience without a Bachelor’s degree.
• 5+ years of supervisory or leadership experience.
• 3+ years of work experience in a role requiring interaction with senior leadership (e.g., VP level and above).

Nice To Haves

• Experience supporting large‑scale enterprise applications, platforms, or digital transformation organizations.
• Prior exposure to CIO / ITLT operating models and enterprise governance structures.
• Background in semiconductors, technology, or highly matrixed global enterprises.
• MBA or advanced degree preferred (but not required).

Responsibilities

• Partner with the ESA VP to shape and operationalize domain strategy, multi‑year roadmaps, and execution priorities.
• Serve as the primary point of orchestration between ESA leadership, ITLT, and OCIO.
• Translate strategic direction into actionable plans, milestones, and decision frameworks.
• Lead ESA financial management across labor and non‑labor spend, including annual budgets, forecasts, and multi‑year outlooks, investment trade‑offs and cost optimization opportunities, and financial transparency for ITLT and executive stakeholders.
• Partner with IT Finance, VMO, and Procurement to ensure disciplined investment management.
• Own the ESA portfolio and demand governance lifecycle: intake, prioritization, sequencing, and capacity alignment, business case development and value articulation, and alignment to enterprise and OneIT priorities.
• Ensure adherence to OneIT governance models while advocating for ESA needs.
• Define and maintain operational and strategic performance metrics (KPIs, OKRs).
• Produce executive‑level communications, dashboards, and presentations for ITLT, CIO staff, and enterprise leadership, and high‑value initiatives and investment decisions.
• Enable fact‑based decision‑making through clear, concise storytelling.
• Support organizational design, workforce planning, and talent initiatives within ESA.
• Partner with HR on role clarity, hiring plans, succession, and leadership development.
• Enable change management for major transformations, operating model shifts, and enterprise programs.
• Act as the escalation point for ESA on IT risk, compliance, and delivery concerns.
• Partner with GRC, ISRM, and service owners to ensure issues are surfaced, framed, and resolved appropriately.
• Maintain executive awareness of material risks and mitigation plans.
• Serve as ESA’s advocate and integrator for enterprise initiatives (e.g., AI enablement, data transformation).
• Drive cross‑domain alignment and execution for CIO‑ and ITLT‑sponsored programs.
• Lead or support special initiatives requiring senior‑level orchestration and visibility.

Benefits

• Competitive annual discretionary bonus program
• Opportunity for annual RSU grants
• Highly competitive benefits package designed to support your success at work, at home, and at play.

What This Job Offers

• Job Type: Full-time
• Career Level: Director