Director, IT Infrastructure and Operational Technology
About The Position
The Director, IT Infrastructure and Operational Technology leads the strategy, security, and performance of IT infrastructure and operational technology (OT) systems that support safe, reliable water and wastewater operations. This role will oversee both IT Infrastructure and OT Security functions, ensuring strong integration between enterprise systems and industrial control environments. You’ll partner closely with cybersecurity and operational teams to maintain secure, reliable, and modern technology environments that enable continuous service delivery. The role is based at our Sugar Land, TX office, primarily office-based with some travel to operational and field locations (up to 20%).
Requirements
- Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field
- 10+ years of progressive IT leadership experience
- 5+ years of experience working with operational technology systems (e.g., SCADA, RTUs, PLCs) in a utility, energy, or critical infrastructure environment
- Valid driver's license with an acceptable driving record
- Strong knowledge of IT infrastructure (networks, cloud platforms, data centers, telecommunications)
- Experience with industrial control systems and industrial networking protocols
- Understanding of cybersecurity principles in regulated environments
- Ability to lead and develop technical teams across multiple disciplines
- Strong communication skills, including the ability to explain complex concepts to non-technical audiences
- Ability to balance operational reliability with modernization and long-term strategy
Nice To Haves
- Experience supporting cybersecurity frameworks, such as NIST CSF
- Experience leading large, cross-functional technology teams
- Experience managing large-scale technology investments and vendor partnerships
Responsibilities
- Lead two functional teams - an Operational Technology (OT) Security team overseeing industrial control systems and SCADA, and an IT Infrastructure team overseeing data centers, networks, cloud platforms, unified communications, and telecommunications
- Lead and execute IT and OT strategy aligned with business goals, regulatory requirements, and capital planning
- Ensure reliability, availability, and lifecycle management of systems supporting utility operations
- Partner with Cybersecurity to maintain a strong security posture across IT and OT environments
- Develop teams across IT Infrastructure and OT Security, building a culture of accountability and continuous improvement
- Manage capital and operating budgets, vendor relationships, and strategic technology partnerships
- Establish performance metrics, service levels, and operational processes to support a 24/7 utility environment
- Serve as a senior technology advisor to leadership and represent the organization in industry and regulatory forums
Benefits
- Paid Time Off: Starting at 3 weeks annually
- 11 company-paid holidays
- Health, dental, prescription and vision benefits
- 401(k) Program with Matching Contribution: 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution
- Professional development opportunities through training, professional certifications, and education allowance
- Company provided life insurance
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Director
