Director, Inventory Management

Fresh Tracks Canada•Vancouver, BC

2d•CA$130,000 - CA$150,000•Hybrid

About The Position

At Fresh Tracks Canada, we craft tailor-made Canadian vacations for people from all over the world. Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy life-changing travel experiences. We believe in keeping our customers front and center in everything we do; in fact, focus on serving our customers is one of our core values. Everyone acts and operates as an owner, treating this business as their own. We raise the bar constantly, embracing that nothing is perfect but continuous improvement is key. Our team is made up of passionate, positive experts who drive healthy collaboration by winning or losing as one, and we bring out the best in each other. Fresh Tracks Canada is looking for an experienced Director, Inventory Management to lead our inventory strategy across accommodations, rail, sightseeing, transportation, and other travel products. Reporting to the VP, Product, you will develop inventory strategies based on customer demand, supplier capacity, and commercial plans — ensuring we have the right inventory, at the right time, to support revenue growth, maximize profitability, and deliver exceptional customer experiences. You will bring greater structure, visibility, and data-driven decision-making to inventory management as Fresh Tracks grows. Working closely with our Product Managers, Pricing and Revenue Management, Sales, Customer Service, Finance, and supplier partners, you will lead a team and serve as the inventory expert across the business. The ideal candidate combines strong commercial acumen with analytical thinking and a track record of solving complex problems in dynamic environments. You are comfortable leading a team, influencing cross-functional partners, and using data to drive decisions that improve both customer experience and business performance.

Requirements

8+ years of progressive experience in inventory management, commercial planning, revenue management, supply planning, or supply chain, including people leadership experience.
Experience working in travel, tourism, hospitality, transportation, or other inventory-driven industries.
Demonstrated success developing inventory strategies that improve commercial performance and customer experience.
Strong analytical skills with experience using data to drive forecasting, planning, and business decisions.
Experience building cross-functional partnerships and influencing stakeholders at multiple levels of an organization.
Proven ability to lead and develop high-performing teams.
Experience improving business processes, implementing systems, or driving operational efficiencies; familiarity with inventory or booking management systems is an asset.
Strong communication and presentation skills, with the ability to translate complex data into clear, actionable insights for senior leadership and external partners.
Excellent organizational, problem-solving, and decision-making skills.

Nice To Haves

familiarity with inventory or booking management systems is an asset.

Responsibilities

Lead Fresh Tracks' inventory management strategy across accommodations, rail, sightseeing, transportation, and other travel products — owning both the strategy and its execution.
Drive inventory forecasting, allocation planning, and optimization to maximize availability, utilization, profitability, and customer experience.
Partner with the VP, Product to execute seasonal inventory strategies and align inventory decisions with commercial priorities.
Build strong relationships with supplier partners to secure inventory availability, resolve operational challenges, and improve supplier performance.
Collaborate with Product Managers, Pricing and Revenue Management, Marketing, Sales, Finance, and Customer Experience to ensure inventory decisions support broader business objectives.
Develop inventory reporting, dashboards, and KPIs that improve visibility and enable data-driven decision making across the organization.
Monitor booking trends, inventory utilization, supplier performance, and demand forecasts — proactively identifying risks and opportunities.
Lead inventory planning for new products, seasonal launches, and key business initiatives.
Identify and drive continuous improvement opportunities across inventory processes, workflows, and system capabilities.
Lead, coach, and develop the Inventory Management team, fostering a culture of accountability, collaboration, and continuous improvement.