Director, Intelligence and Information Operations

Global Rescue•Manchester, NH

9d•Onsite

About The Position

Global Rescue is a membership organization providing integrated travel risk management services, including medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. The company describes its culture as fast-paced, collaborative, mission-focused, and built around a get-it-done mentality. The Director leads the Intelligence Operations Department through manager-led teams in New Hampshire, Puerto Rico, and the Philippines. The department collects, analyzes, and distributes near-real-time information to members through a proprietary digital information distribution platform. The Director reports to the Vice President, Operations. The role is office-based in Manchester, New Hampshire, or Dorado, Puerto Rico. Compensation is salary based on experience, plus bonus and benefits; relocation assistance is provided.

Requirements

20 or more years of service in an intelligence function in the U.S. military.
3–5 years of post-military job experience.
Previous experience leading large organizations.
Previous experience providing intelligence and information products to large, complex organizations.
Technical aptitude and ability to interface daily with a large, sophisticated IT development team.
Willingness and preparedness to lead AI integration efforts in the department.
Willingness and preparedness to work closely with sales and marketing teams.
Strong English-language skills.

Nice To Haves

Post-military experience outside government or the defense industry is preferred.
MBA preferred.
Familiarity with a second language preferred.

Responsibilities

Set conditions for intelligence analyst teams to collect, analyze, and distribute information relevant to members 24/7.
Integrate the Intelligence Operations Department to support internal customers in Medical and Security Operations.
Build positive relationships with other internal customers of intelligence products, including enterprise sales, consumer sales, IT, marketing, and account management.
Understand and adhere to company financial requirements, including strict use of the assigned budget.
Lead ongoing upgrades and modernization of proprietary information distribution systems in conjunction with IT and Marketing.
Guide and implement initiatives to leverage artificial intelligence assets and improve the company's intelligence products.
Ensure recurring country reports are updated and distributed in a timely manner.
Perform other intelligence leadership duties as assigned.