Director, Integrated Insights & Strategy, Field & Account Strategy
About The Position
Pfizer's Specialty Care Integrated Insights & Strategy (IIS) team is seeking a Director, Field & Account Strategy. This is a senior individual contributor role responsible for driving field and account strategy across the Specialty Care portfolio through data-driven insights and analytics. The position sits within the Customer Strategy team and is aligned to the US Commercial customer-engagement organization. This above-brand role involves framing field and account business problems, delivering analyses to answer them, and enabling executional excellence across customer-facing teams. The Director will act as a trusted thought partner to sales leadership, National Sales Directors, the Customer Engagement Platform (CEP), and key and national account teams. They will translate field execution, account performance, and customer intelligence into analyses that refine deployment, targeting, and account strategy. As a portfolio-level, above-brand capability, the role also maintains institutional knowledge and continuity to ensure strong field and account partnerships across brands and cycles. The role utilizes IIS-built AI-powered tools and delivers high-quality, timely insights to inform decisions. The ideal candidate is a proactive brand consultant with a proven ability to frame, design, and deliver analytic solutions for complex business challenges. They possess in-depth knowledge of multiple analytic disciplines, a strong sense of what constitutes valuable and timely insight, and demonstrate exceptional intellectual and analytical curiosity, innovation, and out-of-the-box thinking to drive competitive advantage. They are a collaborative operator and an excellent listener, influencing through the quality of their thinking, possessing the presence to partner credibly with senior leaders, and communicating with clarity and impact.
Requirements
- Bachelor's degree in Marketing, Analytics, Statistics, Business, Life Sciences, or a related field required.
- 8+ years of experience in commercial analytics, commercial strategy, management consulting, or a combination thereof.
- Demonstrated track record of high-value, proactive brand consultancy: framing, designing, and delivering analytic solutions for challenging and ambiguous business situations.
- In-depth command of multiple analytic disciplines, with a keen sense of what strong, timely, and high-quality insight looks like.
- Exceptional intellectual and analytical curiosity, a spirit of innovation, and out-of-the-box thinking, with a bias toward proactively surfacing the sharper question and the next opportunity.
- Demonstrated experience partnering with both marketing and sales or field organizations, and translating brand strategy into marketing and field analytics and recommendations.
- Experience with field-effectiveness and account analytics, including familiarity with field-force sizing and structure, territory alignment and deployment, CRM, and customer or account planning.
- Experience integrating and interpreting commercial data sources such as claims, specialty pharmacy, CRM, market access, account, and performance data.
- Demonstrated ability to move cross-functional work forward and drive alignment across senior stakeholders through influence rather than formal authority.
- Outstanding listening and collaboration skills, with a proven ability to influence senior stakeholders and elevate the quality of decisions.
- Excellent written, verbal, and presentation skills, with the presence to partner credibly with senior brand and portfolio leaders.
- Candidates must be authorized to be employed in the U.S. by any employer.
- This position requires permanent work authorization in the United States.
Nice To Haves
- MBA or advanced degree in a relevant field.
- Prior experience in pharmaceutical or life sciences commercial analytics, including specialty channels, forecasting, market insights, and promotional performance frameworks.
- Familiarity with field enablement and alerting tools (e.g., PinPoint) and with sales-force effectiveness methodologies.
- Hands-on familiarity with AI tools in commercial settings, including LLMs, decision-support applications, or analytics platforms.
- Familiarity with Pfizer GCA capabilities (QBR, OAE, Growth Blueprint) or comparable commercial analytics methodologies.
Responsibilities
- In partnership with National Sales Directors and franchise leadership, design and continuously refine a field alert strategy that delivers real-time, data-driven signals to field-based, customer-facing colleagues through various tools.
- Evaluate alert performance and patient signals, and iterate on business rules to maximize commercial relevance and rep adoption.
- Partner with Enablement, CRM, Brand, Operations, and Technology teams to inform tools and capabilities that improve executional excellence, precision targeting, and field effectiveness, and recommend improvements based on measured impact.
- Conduct the analysis that informs sales-force size, structure, territory alignment, resource allocation, and deployment for the brand's field-based colleagues.
- Use advanced analytics to assess sales-force effectiveness and recommend actionable improvements to sales leadership.
- Serve as the analytics partner to account teams, delivering account-level insights on market dynamics, growth potential, and competitive activity at key accounts.
- Provide the analytics that support Key Account Directors and National Account Directors, including performance metrics, market-potential assessments, and competitive dynamics reviews.
- Inform integrated account planning and customer segmentation with rigorous analysis.
- Bring rigor and momentum to cross-functional work, mobilizing partners through clear framing and the quality of the thinking rather than formal authority.
- Build analytics fluency across sales and account partners, and mentor and share best practices with junior IIS colleagues.
Benefits
- 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
- paid vacation, holiday and personal days
- paid caregiver/parental and medical leave
- health benefits to include medical, prescription drug, dental and vision coverage
- Relocation assistance may be available
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What This Job Offers
Job Type
Full-time
Career Level
Senior
