Director, Insurance Advice Centre

RBC • Mississauga, ON

2d • Onsite

About The Position

As Director Advice Centre, you will manage and lead a large team of Team Leaders and Licensed Insurance Advisors who support the Home and Auto needs of our clients. You will be responsible for significant growth of Home and Auto businesses.

Requirements

• 5+ years Insurance business acumen
• Experience leading an Advice Centre environment and strong knowledge of processes and procedures
• Proven sales leadership experience
• 5+ years of people management and employee engagement experience
• Strong sales routines with proven ability to drive superior results
• Experience building a high performance culture
• Strong motivation and ability to impact & influence

Nice To Haves

• Possession of OTL Other than Life Ontario license
• Expert knowledge of Home and Auto insurance products
• Experience with a proactive sales culture is an asset

Responsibilities

• Accountable for developing and implementing strategies designed to maximize the client experience
• Responsible for the overall leadership and management of team leaders to ensure development of an effective sales force
• Consistently practices client focused coaching routines to maximize employee performance and development
• Leads retention and growth of existing clients’ business as well as acquisition and anchoring of new clients
• Ensures a high level of employee capability and engagement through coaching and sales routines; empowers team to reach their optimum proficiency
• Accountable for successful execution of the sales and service strategy to achieve high level business performance and operational effectiveness
• Provides ongoing coaching to drive high level team manager engagement and employee capability, through focused sales management routine

Benefits

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies
• RBC discretionary variable compensation program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees