Director, Infrastructure Platform and Engineering Services

7-Eleven•Irving, TX

About The Position

The Director, Infrastructure Platform and Engineering Services is a strategic technology leader responsible for the vision, architecture, delivery, operations, and continuous advancement of the company’s enterprise infrastructure and cloud platforms. The role oversees a hybrid technology environment spanning data centers, virtualization, Microsoft technologies, storage and backup systems, identity services, and multi-cloud platforms including AWS, Azure, OCI, and GCP. The Director drives infrastructure modernization, cloud transformation, automation, resiliency, security, and cost optimization, ensuring platforms are scalable, secure, and aligned with business objectives. The role partners with Information Security, Enterprise Architecture, Application Development, Network Services, and business leaders to deliver highly available and reliable technology solutions that support enterprise growth and innovation. The position leads infrastructure strategy, platform services, cloud services, and operational service delivery. It also manages engineering and operations teams, vendor relationships, workforce planning, budgets and technology investments, and service performance across hybrid and multi-cloud environments.

Requirements

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.
10+ years of progressive experience leading enterprise infrastructure, platform engineering, cloud services, or technology operations functions.
10+ years of people leadership experience managing large, distributed technical teams.
Proven success leading enterprise infrastructure modernization and cloud transformation initiatives.
Experience managing large-scale infrastructure budgets, technology investments, and strategic vendor relationships.
Demonstrated leadership in hybrid data center and multi-cloud environments.
Deep expertise in enterprise infrastructure, platform services, and multi-cloud technologies.
Strong knowledge of Microsoft technologies and ecosystem, Active Directory and identity services, Microsoft 365, Windows Server and Linux operating systems, VMware virtualization platforms, enterprise storage and backup solutions, and monitoring, observability, and infrastructure management tools.
Hands-on understanding of AWS, Azure, OCI, and GCP architectures, services, and operational models.
Strong background in cloud governance, Infrastructure-as-Code, automation, DevOps, and platform engineering.
Expertise in disaster recovery, business continuity, cybersecurity controls, and regulatory compliance requirements.
Strong financial acumen, including cloud cost optimization, budgeting, and vendor management.
Proven ability to lead complex, enterprise-scale infrastructure transformation programs.
Exceptional communication, stakeholder management, and executive presentation skills.
Ability to influence across technical and business functions and drive alignment on strategic initiatives.
Strong analytical, problem-solving, and decision-making capabilities in complex operational environments.

Nice To Haves

AWS Solutions Architect – Professional certification.
Microsoft Azure Solutions Architect Expert certification.
Google Professional Cloud Architect certification.
Oracle Cloud Infrastructure (OCI) Architect Professional certification.
ITIL certification.
FinOps certification.

Responsibilities

Develop and execute the enterprise Infrastructure Platform and Engineering Services strategy, roadmap, and operating model.
Lead infrastructure modernization and cloud transformation initiatives aligned with business priorities.
Advise executive leadership on technology investments, risks, emerging technologies, and infrastructure strategy.
Establish governance frameworks, technology standards, operational best practices, and service excellence metrics.
Build, mentor, and lead engineering and operations teams, fostering accountability, innovation, and continuous improvement.
Manage strategic vendor relationships, sourcing decisions, and technology partnerships.
Develop workforce strategies, succession planning, and technical career development programs.
Provide leadership and oversight for enterprise infrastructure platforms, including data center operations, compute infrastructure, VMware virtualization, Microsoft Windows Server platforms, Active Directory and identity services, Microsoft 365 infrastructure services, Exchange Online, storage and backup platforms, enterprise monitoring and observability, disaster recovery and business continuity, and server lifecycle management.
Ensure platform availability, reliability, scalability, and operational performance.
Drive infrastructure standardization, lifecycle management, and operational efficiency through automation and self-service capabilities.
Maintain enterprise backup, recovery, resiliency, and compliance requirements.
Lead enterprise cloud strategy, architecture, governance, and operations across AWS, Microsoft Azure, OCI, and GCP.
Drive cloud migration, modernization, and cloud-native adoption initiatives.
Establish cloud landing zones, security baselines, governance frameworks, and architectural standards.
Champion Infrastructure-as-Code, automation, and DevOps best practices; partner with application teams to accelerate cloud-native adoption.
Oversee cloud cost management, FinOps, and resource optimization.
Ensure cloud environments meet enterprise standards for performance, resiliency, scalability, and security.
Own operational excellence for enterprise infrastructure and cloud services, providing executive oversight across hybrid and multi-cloud environments.
Ensure availability of mission-critical services through proactive monitoring, incident management, escalation processes, and on-call support models.
Establish and manage KPIs, SLAs, and service performance metrics.
Lead major incident response, disaster recovery, and infrastructure restoration efforts.
Drive continuous service improvement through automation, standardization, and process optimization.
Oversee capacity planning, technology refresh initiatives, and operational readiness programs.
Ensure effective change management practices that minimize risk and support business continuity.