Director-Infrastructure Engineering
About The Position
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. American Express Platform Services team is looking for innovators to help us build world-class applications, Cloud platforms and infrastructure supported by integrated CICD, Observability and security capabilities. The Director Infrastructure Engineering - Head of Private Cloud (OpenShfit, IAC, Data Middleware Services) Operations – US is responsible for leading the strategy, execution, and continuous improvement of cloud operations across OpenShift, Redis, Kafka, Elasticsearch, Terraform and other platform services. This role ensures secure, reliable, scalable, and cost-effective cloud environments that support enterprise applications and digital transformation initiatives. The ideal candidate combines strong technical depth in cloud infrastructure with operational excellence, financial governance (FinOps), DevOps, Site Reliability Engineering, automation leveraging GenAI/AgenticAI, and people leadership.
Requirements
- Strong technical depth in cloud infrastructure
- Operational excellence
- Financial governance (FinOps)
- DevOps
- Site Reliability Engineering
- Automation leveraging GenAI/AgenticAI
- People leadership
Responsibilities
- Leading the strategy, execution, and continuous improvement of cloud operations across OpenShift, Redis, Kafka, Elasticsearch, Terraform and other platform services.
- Ensuring secure, reliable, scalable, and cost-effective cloud environments that support enterprise applications and digital transformation initiatives.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
