Director, Indirect Tax & Tax Transformation

Ashley Furniture Industries•Arcadia, WI

About The Position

Ashley Furniture Industries is seeking a Director of Indirect Tax & Tax Transformation to lead its U.S. indirect tax function while modernizing how the company uses data, technology, and AI to drive smarter tax operations. This role involves building internal tax capabilities, implementing cutting-edge tax technology, and transforming how a global enterprise manages indirect tax in a complex, multi-channel environment. The Director will lead the indirect tax function, including sales & use tax, property tax, excise tax, licenses, registrations, audits, and notices, while driving modernization through data governance, automation, analytics, and responsible AI adoption. This is a hands-on leadership opportunity to identify root causes of issues, build sustainable improvements, and partner across various departments to establish reliable data, strengthen controls, and implement scalable tax processes.

Requirements

Bachelor's in Accounting, Finance, Tax, Business, or related field
10+ years indirect tax experience (corporate, public accounting, or consulting)
Strong U.S. sales & use tax expertise — multistate compliance, taxability, certificates, nexus, audits
Proven ability to manage complex projects, advisors, teams, and technology implementations
Experience with process improvement, data quality, automation, or tax technology
Excellent communication skills—able to explain complex tax issues to non-tax stakeholders
Data-driven mindset—comfortable with transaction flows, source systems, data extracts, reconciliations
Technology-savvy—Excel, ERP data, tax software, automation, AI (with appropriate controls and validation)
Continuous improvement mentality—simplifies processes, standardizes workpapers, reduces manual effort
Strong project management, change management, and cross-functional collaboration

Nice To Haves

CPA (or CMI – Sales Tax, CMI – Property Tax, MST, tax technology certification)
Experience in manufacturing, retail, distribution, e-commerce, or real estate environments
Hands-on experience with tax engines, certificate tools, ERP systems, dashboards, analytics, AI tools
Indirect tax audit, refund claims, system implementations, M&A experience
Big 4 or large corporate tax department background

Responsibilities

Lead U.S. sales & use tax, property tax, excise tax, business licenses, registrations, audits, and notices
Oversee multistate compliance, taxability determinations, exemption certificates, and nexus considerations
Manage indirect tax audits, refund claims, voluntary disclosures, and controversy matters
Build audit-ready documentation, workpapers, and support files
Drive tax transformation strategy by identifying automation, data quality, and process improvement opportunities
Implement tax technology (tax engines, certificate tools, workflow tools, dashboards, AI solutions)
Establish data governance — define tax data requirements, ownership, validation, and reconciliation procedures
Use AI responsibly (draft documentation, summarize tax law changes, identify data anomalies, organize audit files)
Measure transformation impact (cycle-time reduction, improved data quality, stronger controls, audit readiness)
Advise Finance, Legal, Operations, Retail, E-Commerce, and Real Estate on indirect tax implications
Support M&A transactions, restructurings, system implementations, and business model changes
Research taxability issues, nexus considerations, marketplace tax, and refund opportunities
Lead, coach, and develop indirect tax team members
Build a culture of continuous improvement and process ownership
Manage external advisors and tax technology providers
Partner cross-functionally with IT, Finance, Accounting, Operations, and business leaders