Director, Implementation/Project Management

SS&C•Windsor, CT

9d•Hybrid

About The Position

SS&C is seeking a Director of Insurance Implementation and Onboarding to lead client implementations of our Singularity platform, supporting investment operations and accounting for insurance firms. This role will drive complex, high-impact projects, ensuring seamless onboarding, strong governance, and exceptional client experience. You will serve as a strategic partner to clients and internal stakeholders, leading implementation efforts, managing project teams, and contributing to the continued evolution and success of SS&C Singularity.

Requirements

Bachelor’s degree in Accounting, Finance, Economics, or a related field
Significant experience in program or project management within financial services implementations
Strong background in investment accounting, with insurance industry experience highly preferred
Experience with public and private investments, including fixed income, equities, derivatives, FX, and commercial loans
Proven ability to manage complex projects and high-pressure client environments
Strong analytical, problem-solving, and risk management skills
Excellent communication skills with the ability to engage senior stakeholders
Ability to manage multiple priorities with strong attention to detail and time management

Nice To Haves

Direct experience with insurance investment operations and accounting platforms
Experience leading large-scale system implementations or outsourcing transitions
Strong consulting mindset with the ability to influence and guide clients
Experience contributing to process improvement and implementation methodologies
Demonstrated leadership experience managing project teams and cross-functional stakeholders

Responsibilities

Lead end-to-end client implementations of the Singularity platform for insurance investment operations and accounting
Drive structured project plans, governance, and execution to ensure successful onboarding and high client satisfaction
Manage multiple implementation projects simultaneously, including oversight of project teams and resources
Serve as the primary point of contact between clients and SS&C teams (product, development, operations)
Build and maintain strong relationships with client stakeholders, including leading project reviews and executive updates
Conduct business analysis, workflow reviews, and operational assessments to support implementation success
Provide subject matter expertise and consult clients on best practices within investment accounting and operations
Support pre-sales initiatives and contribute to ongoing product and implementation methodology improvements