Director II, Family Office Solutions

Northern Trust • San Francisco, CA

1d • Hybrid

About The Position

Leads and cultivates complex Ultra High Net Worth (UHNW) client relationships. Serves as a trusted, strategic advisor and coordinator across all aspects of wealth management for UHNW clients. Drives organic growth through client retention and expansion and sourcing new relationships. Interfaces primarily with C-Suite executives, providing creative financial solutions to meet their complex needs. Cultivates and manages deep, long-term relationships with Ultra-High Net Worth (UHNW) clients, serving as their central point of contact and helping them navigate their complex financial needs. Develop referrals and leads from internal and external sources including centers of influence working with UHNW clients. Understands each client’s unique family dynamics, financial goals and philanthropic aspirations. Works with team of experts to develop and implement customized wealth management strategies for UHNW clients. Orchestrates specialists to provide holistic financial services including wealth structuring, credit facilities, banking, asset management, budgeting, insurance, charitable giving, wealth transfer, and tax services. Develops tailored meeting agendas and presentations with proactive, targeted advice and a relationship timeline to fulfill client goals in the short, medium and long term. Reviews accounts to determine the banking, investment and advisory needs of clients; anticipates and creates opportunities for enhancing the client relationships. Contributes to organic growth by expanding current relationships and sourcing new ones. Actively participates in the development of new and integrated solutions to meet UHNW client needs. Brings in experts, when appropriate, and closes deals. Ensures smooth delivery of new services and communicates emerging needs. Incorporates digital solutions and capabilities to enhance the client experience.

Requirements

• 15+ years industry experience, including significant experience in relationship management, portfolio management, and/or sales specifically with UHNW clients.
• Degree or equivalent in a relevant field (Business Administration, Finance, Economics).
• FINRA Series 7, 66 and Insurance licenses required for position.

Nice To Haves

• MBA or Post-Graduate Degree preferred.
• CFP, CPA, CFA, CTFA, CFM certificate preferred.
• In-depth knowledge of Wealth Planning, etc.
• Expertise of the UHNW wealth management industry, including competition, usually acquired through formal education and experience.
• Knowledge of investments, banking, trust and financial consulting concepts is necessary to identify cross selling opportunities.
• Skills in negotiation, leadership and sales are necessary to develop the client and prospect relationships and a partner network.
• Highly flexible and adaptable to change.
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
• Communicates difficult concepts and cooperates with others to potentially adopt a different point of view.
• Solid, general knowledge of all personal and complex financial planning issues.
• Exceptional interpersonal, verbal, written, and presentation skills with ability to influence and negotiate.
• Demonstrated sales and business acumen.
• Proven track record of building collaborative and long-term relationships

Responsibilities

• Leads and cultivates complex Ultra High Net Worth (UHNW) client relationships.
• Serves as a trusted, strategic advisor and coordinator across all aspects of wealth management for UHNW clients.
• Drives organic growth through client retention and expansion and sourcing new relationships.
• Interfaces primarily with C-Suite executives, providing creative financial solutions to meet their complex needs.
• Cultivates and manages deep, long-term relationships with Ultra-High Net Worth (UHNW) clients, serving as their central point of contact and helping them navigate their complex financial needs.
• Develop referrals and leads from internal and external sources including centers of influence working with UHNW clients.
• Understands each client’s unique family dynamics, financial goals and philanthropic aspirations.
• Works with team of experts to develop and implement customized wealth management strategies for UHNW clients.
• Orchestrates specialists to provide holistic financial services including wealth structuring, credit facilities, banking, asset management, budgeting, insurance, charitable giving, wealth transfer, and tax services.
• Develops tailored meeting agendas and presentations with proactive, targeted advice and a relationship timeline to fulfill client goals in the short, medium and long term.
• Reviews accounts to determine the banking, investment and advisory needs of clients; anticipates and creates opportunities for enhancing the client relationships.
• Contributes to organic growth by expanding current relationships and sourcing new ones.
• Actively participates in the development of new and integrated solutions to meet UHNW client needs.
• Brings in experts, when appropriate, and closes deals.
• Ensures smooth delivery of new services and communicates emerging needs.
• Incorporates digital solutions and capabilities to enhance the client experience.

Benefits

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well-being benefits
• discretionary bonus program that may include an equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Director