Director, Identity and Access Management

Travelers • Atlanta, GA

2d • $139,400 - $230,000

About The Position

At Travelers, our Cybersecurity Engineering teams are responsible for the overall implementation and management of strategic platforms that provide oversight, process management, protection and enablement of security control processes and allow for an effective Cybersecurity practice. As a Director, Cybersecurity Engineering, you will manage cybersecurity professionals who are responsible for the successful configuration, enhancement, automation, and implementation across multiple cybersecurity platforms. You are the point of contact for Cybersecurity and business leaders. You will ensure alignment with goals and objectives and provide technical guidance and leadership to your teams.

Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.

Requirements

• Degree in computer science, Information Technology, Cybersecurity, or a related field.
• SailPoint Certified IdentityNow Engineer or IdentityIQ Architect certification
• 10+ years of experience in Identity and Access Management, 5+ years of hands-on SailPoint experience (IdentityNow and/or IdentityIQ), 3+ years in a leadership role.
• Deep expertise in IAM concepts: IGA, SSO/Federation, MFA, RBAC, ABAC, Zero Trust
• Experience integrating SailPoint with enterprise directories (Active Directory, LDAP, Azure AD/Entra ID, Salesforce etc)
• Strong knowledge of identity protocols: SAML, OAuth 2.0, OpenID Connect, LDAP, SCIM
• Proven track record managing cross-functional teams and enterprise-scale programs
• Broad knowledge of Cloud computing and automation concepts.
• Expert knowledge of cybersecurity privacy principles, cyber threats and vulnerabilities, and cyber defense and information security policies, procedures, and regulations.
• Ability to apply cybersecurity and privacy principles (confidentiality, integrity, availability and zero trust architecture) to organizational needs, with expertise in Identity & Access Management, including authentication, authorization, and the principle of least privilege.
• Strategic thinking with strong operational execution
• Experience leading and managing complex projects with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills with the ability to interact with all levels of the organization.
• Bachelor’s degree in Computer Science, similar degree, or its equivalent in work experience.
• 5 years of experience in Information Technology Security Engineering or Software engineering.

Responsibilities

• Architect, implement, and maintain SailPoint IdentityNow solutions at enterprise scale
• Oversee connector development, integration with SaaS applications and other sources/applications.
• Maintain and support lifecycle management automation including joiner, mover, and leaver (JML) workflows
• Lead role engineering, role mining, and role-based access control (RBAC) design initiatives
• Lead access certification and recertification campaigns to support audit readiness
• Collaborate with Internal Audit and Risk teams to address access control findings
• Own the IAM support model including incident response, escalation paths, and SLA management for identity-related issues
• Establish and maintain a tiered support structure (L1/L2/L3) for SailPoint platform issues
• Lead root cause analysis (RCA) for critical IAM incidents and drive permanent remediation
• Manage on-call rotation and ensure 24/7 platform availability for critical identity services
• Oversee patch management, upgrades, and platform health monitoring for SailPoint environments
• Develop and maintain runbooks, knowledge base articles, and operational documentation
• Monitor and report on IAM KPIs, KRIs, and access anomalies
• Oversee project delivery using Agile/Scrum methodologies for IAM initiatives
• Manage team capacity, budget planning, and resource allocation
• Responsible for the strategic development of platforms which includes assessing efficiency, overall operations, and potential enhancements.
• Perform other duties as assigned.

Benefits

• Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
• You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• We have a deep commitment to the communities we serve and encourage our employees to get involved.
• Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Director