Director, Human Resources-Post Acute Services

WVU Medicine•Home Work - Monongalia County WV (Local), WV

About The Position

The Director, Human Resources, Post Acute Care serves as the dedicated Human Resources leader for the Post Acute Care service line, partnering with executive and operational leadership to develop and execute workforce strategies for Home Health, Hospice, Home Medical Equipment, and related post-acute programs. The role provides strategic and operational HR leadership focused on employee engagement, workforce planning, recruitment, retention, succession planning, leadership development, labor and employee relations, performance management, change management, and organizational culture. The Director leads and coordinates Human Resources support for Post Acute Care Services in alignment with WVU Medicine Human Resources strategy, programs, policies, and shared services, and communicates HR needs and plans to Post Acute Care leadership. The position manages HR teams and budgets, serves as the primary HR business partner for the service line, guides leaders on complex workforce matters, and monitors workforce metrics to recommend improvements. The work environment is a standard office environment.

Requirements

Bachelor’s degree in human resources, industrial relations, business administration, Health Administration, organizational development, or a related field.
Eight years of Human Resources experience.
At least 5–7 years of prior leadership and people management experience.
Knowledge of federal and state laws, regulations, and governmental agency rulings, including FLSA, EEO, OSHA, unemployment, and workers’ compensation.
Experience working as a strategic HR Business Partner.
Strong leadership, communication, and team-building skills.
Excellent verbal and written communication skills.
Ability to execute initiatives across a complex organization.
Demonstrated ability to serve as a trusted business partner, with strong business acumen and independent judgment.
Ability to identify correlations between talent initiatives and business outcomes.
Ability to develop and execute workforce strategies across geographically dispersed, multi-site healthcare operations.
Demonstrated ability to lead change management, workforce integration, and organizational transformation initiatives.

Nice To Haves

Master’s degree in human resources, industrial relations, business administration, or a related field.
PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Prior experience and knowledge of Joint Commission and other healthcare regulatory standards.
Experience supporting multi-site healthcare operations, strategic HR Business Partner work, and employee relations.
At least three years supporting Home Health, Hospice, or Post-Acute Care operations.
Experience with acquisitions, integration, and healthcare workforce transformation.
Knowledge of CMS Conditions of Participation for Home Health and Hospice and the workforce challenges specific to post-acute care.

Responsibilities

Assist with developing service-oriented Human Resources strategies and programs that support the organization’s business plan and strategic direction.
Advise HR professional staff and senior leaders on human capital matters and their impact on organizational culture.
Assess, inspire, and develop the HR team to create an innovative HR function.
Provide leadership and oversight for Post Acute Care Services and WVU Medicine HR programs and policies, ensuring they are current, competitive, financially viable, and legally compliant.
Manage Recruiters, Human Resources Business Partners, and HR Employee Relations staff in setting and achieving strategic goals and managing organizational risk; drive projects to completion.
Create and manage the overall HR operating budget with direction from the CHRO.
Liaise with WVU Medicine HR Shared Services to deliver high-quality HR services.
Work with staff to define and achieve operational and management goals and performance objectives.
Guide managers and senior leaders on complex employee relations matters.
Monitor HR indicators, identify problem areas, and recommend corrective actions.
Support workforce development initiatives and programs that help Post Acute Care Services achieve its business goals.
Serve as the primary HR business partner for Post Acute Care executive and operational leadership.
Lead Post Acute Care employee engagement strategy, including surveys, action planning, leadership coaching, and accountability for measurable engagement and retention improvements.
Partner with leaders to improve recruitment, onboarding, retention, succession planning, vacancy rates, and workforce stability across Home Health, Hospice, Home Medical Equipment, and related services.
Develop workforce strategies for acquisitions, integrations, organizational growth, and new post-acute services.
Provide guidance on employee relations, performance management, corrective action, investigations, conflict resolution, and labor relations.
Lead change management initiatives associated with organizational transformation and strategic projects across Post Acute Care.
Support leadership development through coaching, training, talent reviews, and succession planning.
Monitor and report workforce metrics, including turnover, vacancy, time-to-fill, engagement, and retention; provide recommendations and action plans to Post Acute Care leadership and lead improvement initiatives.