Director, Human Resources

VETERANS OF FOREIGN WARS OF THE UNITED STATES•Kansas City, MO

22d•Onsite

About The Position

Serves as the senior human resources leader for the organization, providing strategic and operational leadership across all HR functions. Acts as a trusted advisor to executive leadership on workforce planning, organizational design, talent management, employee relations, and compliance. Leads the development and execution of HR strategies that align with organizational goals, enhance employee engagement, and ensure a high-performing workforce. Oversees all aspects of human resources including compensation, benefits, HRIS, compliance, employee relations, and training and development. Ensures compliance with all applicable federal, state, and local employment laws while fostering a culture of accountability, equity, and continuous improvement.

Requirements

Position requires a bachelor’s degree with an emphasis in human resource, finance and business management or equivalent work experience and bachelor’s degree in related field.
Requires comprehensive understanding of employment law, VFW policies and procedures to advise other managers and supervisors, advanced analytical and human relations skills along with management abilities.
Must be able to think strategically and operationally.
Position requires the ability to read, analyze, and interpret the most complex human resource related documents pertaining to employee benefit plans, business insurance, financial investments, financial reports, financial markets and requires a sound understanding of actuarial science.
Knowledge should be gained through study in an academic environment and experience in the business community and through 5 to 7 years of directly related experience.
Prior experience with the VFW is required to understand VFW policies, procedures, and organizational structure.
Position requires participation in continuing education courses in specific areas to stay up to date on legislation affecting compensation and benefit issues.
Position requires excellent written, verbal, and interpersonal skills as well as presentation and problem-solving abilities.
Position requires creative thinking skills to enhance and improve employee benefits and morale with limited financial resources.
Position requires excellent interpersonal and coaching skills along with a demonstrated ability to lead and develop Human Resources staff members.

Responsibilities

Plan, direct and supervise all activities relating to the operations of Human Resources to produce effective results and maximize the return on human capital.
Manage Human Resources functions to ensure timely and complete fulfillment of all VFW payroll and employee benefit responsibilities and produce effective personnel policies and procedures that enhance employment, create a desirable work environment, and comply with all legal requirements.
Ensure that the human resources are used in an efficient and proper manner to maximize productivity and take prompt remedial action or recommend corrective solutions if necessary.
Oversee the procedures and processes used to recruit, select, and promote personnel; work with supervisors to prepare updated job descriptions, establish interview procedures, and assist with the selection of final applicants.
Oversee new staff orientation program (including the management of onboarding software) and HRIS management training.
Provide guidance in the reassignment and termination of personnel.
Provide direction to managers and supervisors for resolution in the handling of disciplinary and corrective actions, monitoring documentation for personnel files, maintaining personnel files, and strategizing on consistent responses to performance challenges.
Counsel managers and employees on situational issues; work to resolve employee conflicts; interpret and drive departmental action planning as a result of employee engagement surveys.
Oversee general employee relations processes; monitor application of policies to assure fair and consistent treatment of employees.
Conduct investigations when employee complaints or concerns are brought forth.
Develop, plan, and implement management training to create an effective management team.
Provide necessary education and materials to managers and employees including workshops, manuals, and employee handbooks.
Continually monitor and update online learning platform to ensure best practices are being presented in the training environment.
Ensure that employees reporting to this position are trained and educated in a manner that will produce the highest professional and ethical performance of their duties.
Advise Adjutant General and Quartermaster General on a timely basis of important activities or legislative changes affecting policy or procedures.
Develop and recommend employee policies and guidelines and implement programs or policies as directed by the Adjutant General or Quartermaster General.
Along with the investment committee, coordinate all investment management functions.
Review allocations and goals periodically to ensure that all invested managed funds are meeting expectations, recommend changes if objectives change and monitor managed fund portfolios to ensure that allocations are in line with established goals.
Negotiate with brokers and insurance agents to ensure that sufficient and cost-effective insurance coverage is obtained for employee group policies and workers’ compensation.
Manage worker’s compensation claims to ensure proper handling and disposition.
Communicate with physicians and claims representatives if necessary to resolve unusual problems.
Lead initiatives related to diversity, equity, and inclusion (DEI), fostering a workplace culture of belonging and fairness.
Promote equitable employment practices across the employee lifecycle.
Guide organizational development and change management initiatives.
Facilitate communication and engagement strategies that support a cohesive and adaptive workplace culture.
Oversee HR metrics and analytics to evaluate the effectiveness of HR initiatives and drive strategic decision-making.
Track data related to turnover, engagement, performance, and workforce trends.
Ensure the effective use of HR technologies and systems (e.g., HRIS) to support department goals.
Maintain system integrity, optimize workflows, and lead HR digital transformation initiatives.
Collaborate with leadership on workforce and succession planning to meet long-term talent needs.
Develop programs to identify, develop, and retain high-potential employees.
Contribute to business continuity and emergency response plans from the HR perspective.
Ensure employee communication, safety procedures, and remote work protocols are in place during crisis situations.
Lead enterprise-wide workforce planning and organizational design initiatives
Advise executive leadership on organizational structure, staffing models, and succession planning
Direct the development of compensation philosophy and pay structures aligned with market data
Oversee HR technology strategy and system optimization (Paycom, LMS, etc.)
Lead large-scale HR initiatives (e.g., workforce analysis, policy modernization, HR transformation projects)