Director, Human Resources Business Partner – Operations

MillerKnoll•Zeeland, MI

3d•Hybrid

About The Position

The Director, Human Resources Business Partner (HRBP) is a key strategic leadership role responsible for delivering measurable business impact through people strategy. This leader sets HR strategy in partnership with senior business leaders and plans, directs, and implements human resources priorities, guidelines, and practices that support core business objectives across MillerKnoll. The role requires the ability to connect, engage, and influence leaders and associates at all levels while effectively balancing strategic and tactical deliverables. This position will require regular travel (approximately 50%) to West Michigan sites within a 60-mile radius to maintain strong operational and leadership alignment.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field required
10+ years of progressively responsible HRBP experience with escalating scope, complexity, and leadership responsibility, including strategy development and execution, senior leader coaching, talent management, performance management, leadership development, and change management.
5+ years of management or people leadership experience partnering with executive-level teams.
Experience supporting highly matrixed and complex organizations
Strong HRBP background with broad knowledge of employee relations, compensation, organizational planning, workforce strategy, and learning and development.
Demonstrated ability to build and sustain high-performing teams and trusted relationships.
Proven capability to scale and reinforce organizational culture and values through periods of growth and change.
Highly collaborative leader with excellent executive presence, communication, and influence skills.
Strong business acumen with the ability to balance strategic thinking and tactical execution.
Proven change leadership, judgment, problem-solving, and decision-making capabilities.
Ability to influence and partner effectively with diverse stakeholders across the enterprise.
Comfortable operating in ambiguity with a growth mindset.

Nice To Haves

Master’s degree preferred.
global exposure preferred.
Professional HR certification (e.g., SPHR, SHRM-SCP) preferred.

Responsibilities

Partner with senior leadership to align HR strategy and priorities with the strategic direction of assigned functions or business units.
Serve as a trusted strategic advisor to senior leaders, providing insight on scaling the business, organizational design, talent strategy, and alignment of cross-functional resources.
Act as a senior HRBP leader responsible for influencing and enabling the full spectrum of human resources disciplines, including talent acquisition, employee relations, retention, compensation, benefits and rewards, culture and inclusion, workforce planning, change management, compliance, organizational development, learning, and HR analytics.
Champion inclusion through leadership practices, employee engagement efforts, and systems that foster belonging, connection, and equitable experiences for all associates.
Lead and influence internal communications, employee engagement initiatives, and survey strategies to strengthen the associate experience.
Partner with leaders to design and support leadership development strategies and succession planning.
Drive innovation across the HR function, staying informed on future-of-work trends, tools, and practices to position MillerKnoll as an employer of choice.
Coach and consult with senior leaders on complex HR, organizational, and people-related matters while serving as a thoughtful employee advocate.
Develop and leverage metrics and insights to demonstrate the return on investment of HR initiatives and inform decision-making.
Support due diligence and integration activities related to mergers and acquisitions as needed.
Performs additional responsibilities and special projects as requested to achieve business objectives.