Director, HR Strategy & Effectiveness (0993)

San Francisco Unified School District•San Francisco, CA

About The Position

As the 0993 Director, HR District Strategy & Effectiveness, you will provide strategic support to the Associate Superintendent of Human Resources. Partnering closely with the Associate Superintendent and the HR leadership team, you will serve as the strategic and operational integrator for the HR Division, strengthening organizational performance and ensuring that HR operates as a responsive, data-driven service for schools and employees to execute SFUSD's Vision, Values, Goals and Guardrails. You will oversee high-priority projects, coordinate cross-functional work, oversee operational systems, and advance organizational effectiveness to support student success and district goals. You will be a key liaison among district leadership and staff, schools, and community partners, helping to ensure timely execution of strategic initiatives and effective communication across the organization.

Requirements

7-10 years of demonstrable success leading complex, cross-functional initiatives from strategy through implementation, including the ability to establish clear goals, milestones, measures of success, and accountability structures through influence and without formal authority.
Strong analytical skills and demonstrated experience using quantitative and qualitative data to identify problems, develop solutions, monitor performance, and drive decision-making
Exceptional written and verbal communication skills, with the ability to translate complex information into clear recommendations, executive communications, presentations, and stakeholder-facing materials
Demonstrated ability to improve organizational systems, processes, or services, with a focus on customer or employee experience, operational efficiency, and measurable results
Strong project and change management skills, including the ability to manage multiple high-priority initiatives in a complex and rapidly changing environment
Sound judgment and discretion when navigating sensitive, confidential, politically complex, or high-stakes issues
An orientation toward continuous improvement, including the ability to identify root causes, challenge existing practices, and translate ideas into sustainable systems
Experience working in K–12 education, including experience as a teacher or school administrator
Experience in human resources, organizational effectiveness, strategy and operations, management consulting, project/program management, or a related field
Possession of a baccalaureate degree in education, public administration, human resources, business administration, or other closely related field from an accredited college or university
Four (4) years of professional experience in strategy and operations, human resources, organizational effectiveness, project or program management, change management, public administration, or a closely related field

Nice To Haves

Master’s degree preferred

Responsibilities

Provide high-quality customer service to all employees, handling elevated concerns in a timely fashion and ensuring that our employees feel respected and understood in person, on the phone, and written formats
Design and implement high-functioning employee experience systems to improve pain points from initial employment application through an employee’s retirement
Review, design, lead, and coach peers and the department on customer service essentials
Lead end-end process improvement efforts across HR, identifying opportunities to simplify workflows, eliminate unnecessary steps, clarify ownership, improve service levels, and leverage technology and automation.
Support the Associate Superintendent in advancing strategic priorities and district-wide initiatives
Establish and manage the Division's performance management system, facilitating teams and subject matter experts to define service standards, key performance indicators, dashboards, operating routines, and continuous-improvement processes across HR functions.
Develop cross-functional project plans, timelines, performance metrics, and accountability structures to ensure successful execution inside and outside of HR to ensure effective support to schools.
Identify risks, barriers, and opportunities and recommend solutions to district leadership
Support strategic functioning of Associate Superintendent and HR leadership team, ensuring seamless integration into priorities and alignment across departments
Lead cross-departmental initiatives to ensure alignment, collaboration, and efficient use of resources
Support the development and implementation of organizational policies, procedures, and operational improvements
Build and maintain effective relationships with district leaders, staff, community organizations, labor partners, families, and Board of Education
Lead the Division's internal communications strategy, including regular employee and stakeholder communications that increase transparency, understanding, and accountability.
Launch and support employee recognition and engagement programs.
Coordinate responses to sensitive issues requiring executive-level attention
Analyze data to provide meaningful insights into District operations and effectiveness
Oversee systems for tracking district priorities, action items, and organizational performance
Monitor progress on strategic goals and prepare reports for executive leadership
Support budget planning and resource allocation related to strategic initiatives
Ensure effective compliance systems and internal controls for employment-related requirements, including employment eligibility and work authorization
Provide leadership, coaching, and supervision to assigned project teams
Foster a culture of collaboration, accountability, equity, and continuous improvement
Support talent development and organizational capacity-building efforts