Director HR Partnership and Talent Acquisition

Zenoti•Seattle, WA

6d•Onsite

About The Position

This individual-contributor role combines talent acquisition and HR business partnering, with approximately half the time devoted to full-cycle recruiting and half to serving as a people partner for the same business functions. Based in Bellevue, Washington, the role has an in-office work arrangement and works closely with senior leaders, hiring managers, and the broader Talent team. The position provides end-to-end ownership of the talent experience, from candidate sourcing through employees’ growth at Zenoti. Zenoti provides cloud-based business software for the beauty and wellness industry and serves more than 30,000 salons, spas, medspas, and fitness studios in over 50 countries. The company describes itself as a global organization with teams across the US, India, and elsewhere.

Requirements

More than 12 years of progressive HR experience, with meaningful experience in both recruiting and HR business partner roles.
Comfort switching between recruiting work and addressing people or performance issues.
Ability to build trust with leaders, hold one’s own in discussions, push back when needed, and work as a partner.
Working knowledge of Washington state employment law and HR compliance requirements.
Hands-on experience with an applicant tracking system and a human resources information system.

Nice To Haves

Experience in a fast-paced, high-growth technology or SaaS environment.
Experience with ATS platforms such as Greenhouse or Lever, or similar systems.
Experience with HRIS platforms such as Workday or HiBob, or similar systems.
SHRM-CP or PHR certification.

Responsibilities

Own end-to-end recruiting for assigned business units, including intake, sourcing, screening, coordination, and closing.
Build proactive sourcing strategies and maintain talent pipelines for recurring roles.
Partner with hiring managers to define role requirements, calibrate interview loops, and make data-informed hiring decisions.
Provide a candidate experience that reflects Zenoti’s culture.
Track recruiting metrics, including time to fill, pipeline conversion, and offer acceptance, and use them to improve recruiting.
Stay current on market conditions and sourcing trends for technology and SaaS talent.
Serve as the people partner for the same functions supported through recruiting.
Support workforce planning, organizational design discussions, and headcount conversations with leadership.
Guide managers through performance management cycles, including goal setting, feedback, calibrations, and performance improvement plans when necessary.
Handle employee relations situations with sound judgment, discretion, and a focus on fair outcomes.
Run or contribute to engagement initiatives such as pulse surveys, stay interviews, and team health checks, and follow through on feedback.
Coach managers on people practices, including feedback, fair promotion processes, and team dynamics.
Collaborate with the broader People team on compensation cycles, onboarding, and learning and development programs.