Director-HR Data & Analytics

USAA•Tampa, FL

1d•$143,320 - $273,930•Hybrid

About The Position

USAA is seeking a collaborative and strategic HR leader to drive excellence in HR functions through data. This role involves managing and developing a team of 10, acting as a liaison between HR, IT, and the business to ensure HR data solutions align with business strategy. The position requires a deep understanding of HR data models, data architecture principles, and business architecture practices to design and implement scalable solutions. The leader will guide the team in developing impactful data visualizations and dashboards to provide actionable insights for data-driven decision-making. This is a results-oriented leadership role for someone passionate about HR analytics, business alignment, and developing high-performing teams. The work environment is flexible, requiring 4 days in the office per week, and the position can be based in San Antonio, TX; Plano, TX; Phoenix, AZ; Charlotte, NC; Tampa, FL; or Colorado Springs, CO. Relocation assistance is available.

Requirements

Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years’ experience in data and analytics, technical, or business-relevant function.
3 years of direct team lead or management experience.
Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions.
Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects.
Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders.
Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies.
Experience leading and coaching others in understanding and translating needs into requirements.
Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.
SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).
Demonstrated thought leadership in embedding intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details.

Nice To Haves

Expertise in Data Modeling and Architecture for HR: Demonstrated experience in designing, developing, and maintaining robust data models and data architectures specifically for HR data, HR analytics, and people insights. This includes a deep understanding of data warehousing principles and best practices.
Technical Proficiency in Data Engineering and Pipelines: Proven ability to manage data pipelines, understand data flow between systems (e.g., Workday to Snowflake), and possess the technical acumen to advise on data structuring, modeling, and storage within data warehouses like Snowflake. Experience in a hands-on technical role (Data Engineer, Software Engineer, Data Architect) is highly preferred.
Strategic Business Acumen and IT Collaboration: Ability to align data and technology solutions with overarching business strategy. This includes understanding business architecture principles and critically evaluating technical proposals from IT, providing informed input and pushing back when necessary to ensure efficient and effective solutions.
Data Visualization and Reporting Leadership: Experience leading teams in the creation and management of data visualizations and dashboards using tools such as Tableau, to deliver actionable insights and support data-driven decision-making.
People Management and Team Leadership: Proven experience in direct people management, including coaching, mentoring, and performance management. This also extends to the ability to provide technical guidance and direction to a data team, ensuring the quality and efficiency of their work.
HR Technology Landscape Knowledge: Familiarity with HR technology landscapes, including experience with HRIS systems and data models pertinent to HR Technology/Engineering and HR Data Architecture.

Responsibilities

Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans.
Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management.
Responsible for direct report performance management, talent development, and career progression planning.
Accountable for overall teamwork product volume, quality, and business value delivery.
Accountable for overall team regulatory, risk, and internal control compliance.
Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans.
A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions.
Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.
Holds team members accountable for performance goals and establishes business-driven development plans for the team.
Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs.
Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.