Director Hospice

Providence•Spokane, WA

3d•Hybrid

About The Position

This Director, Hospice opportunity is for a mission-driven healthcare leader who thrives in hospice and end-of-life care environments and brings strong operational, clinical, and people leadership capabilities. The role excels at ensuring high-quality, compassionate care while strengthening financial sustainability and regulatory excellence. The Director, Hospice is responsible for providing oversight of the day-to-day operations of the hospice ministry, ensuring the quality and coordination of care, promoting cost-effective service delivery, and supporting the financial viability of the organization. This role helps define and achieve hospice goals and objectives through effective operational leadership, clinical oversight, and strategic program development. The Director represents the hospice to healthcare professionals and community stakeholders and ensures full compliance with all applicable regulatory and accreditation requirements. In partnership with the management team and system hospice leadership, the Director leads the development and execution of operational and growth strategies aligned with the mission, values, and philosophy of Providence and the hospice ministry.

Requirements

Bachelor’s Degree in Nursing; or Social Work Master’s Degree in a healthcare field with hospice experience; or equivalent education and experience.
Master’s Degree in another healthcare discipline with hospice experience may be considered.
Valid driver’s license and auto insurance (required upon request; role may require driving).
2+ years of experience in hospice supervisory or management roles.
Demonstrated success leading interdisciplinary hospice teams.
Strong working knowledge of hospice and palliative-care practices.
Deep understanding of Medicare Conditions of Participation and hospice regulatory requirements.
Strong leadership skills with the ability to inspire, motivate, and lead interdisciplinary teams.
Demonstrated ability to build positive, collaborative, and professional relationships.
Excellent communication and organizational skills.
Ability to communicate complex information clearly to diverse audiences using appropriate channels.
Strong prioritization and time-management skills with the ability to meet quality and productivity standards.
Adaptability and comfort leading others through change.
Proficiency with electronic medical records and Microsoft Office applications.
Alignment with Providence’s mission, values, philosophy, and standards of care.

Nice To Haves

Hospice certification or advanced certification (preferred upon hire).

Responsibilities

Oversee all hospice services, ensuring high-quality, coordinated interdisciplinary care for patients and families.
Ensure hospice care is delivered by qualified field personnel and aligned with best practices and regulatory standards.
Identify trends and recurring clinical or operational issues and introduce process improvements in collaboration with staff.
Participate in the development and execution of strategic growth plans for existing and new hospice services.
Monitor operating budgets and contribute to long-range planning and business plans.
Lead development and implementation of programs that reflect Providence’s philosophy, mission, and goals for hospice care.
Ensure compliance with Medicare Conditions of Participation, PHOS procedures, and all applicable federal, state, and accrediting-body requirements.
Participate in development and maintenance of hospice policies and procedures to support regulatory readiness.
Oversee compliance with infection-control practices, universal precautions, sanitation, safety, and disaster-preparedness standards.
Oversee the management team responsible for Clinical Operations, Grief Support Services, Access Services, and Facilities/Administration.
Lead interviewing, hiring, coaching, counseling, and disciplinary processes, including termination when indicated.
Identify and resolve staffing and staff-development needs in collaboration with the management team.
Coordinate with the VP, Hospice Service Line on staffing approvals and workforce planning.
Foster a collaborative, compassionate, and accountable team culture.
Represent the hospice ministry to community partners and professional stakeholders.
Participate in community education, outreach, and networking opportunities to promote public awareness of hospice programs and services.
Support public understanding of hospice, palliative care, and end-of-life services.
Participate in after-hours administrative on-call rotation as required to ensure continuity of leadership and operations.