Director, Healthcare Strategy & Operations

Stepful•New York, NY

1d•Hybrid

About The Position

As the Director of Healthcare Strategy & Operations, you will be responsible for building, maintaining and scaling our nursing and respiratory programs. You will become a subject-matter expert and experiment with solutions that can support 10x growth in active students. You will work cross-functionally with Product, Sales, Customer Success, and Operations to advance a key pillar of Stepful's growth story, and will oversee a team of Program Directors, instructors, and coordinators. This role is ideal for a strong operator who is passionate about expanding access to healthcare careers and delivering measurable student outcomes. This role reports to the Vice President, Learning, is New York-based, and involves bi-monthly travel to Missouri.

Requirements

You are passionate about helping students change their lives through access to education
You thrive in a fast-paced, ambiguous environment
You are highly analytical, taking a structured approach to breaking down complex problems
You have excellent communication skills that reflect in clear and concise writing and presenting
You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels
You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution
You learn quickly through experimentation
You have 7+ years of experience, including in an operational role at a high growth startup

Nice To Haves

You worked in healthcare or EdTech
You’ve led a team of clinicians, program directors or instructors
You have experience in remote educational delivery (online teaching, virtual simulations, virtual reality etc.)

Responsibilities

Own the end to end program delivery of our nursing programs, with the opportunity to expand to other degree-granting programs
Develop and execute innovative initiatives and experiments to accelerate nursing enrollment, student retention, and program scale
Lead the in-person operations and integration of an acquired nursing college, with a lens towards expanding remote and online delivery
Collaborate regularly with our Curriculum, Product, Policy, Sales, and Customer Success teams to meet the high bar of regulators and accreditors, provide an exceptional student experience, and deliver impactful results for our healthcare provider clients.