Director, Healthcare Market (HD) - FL/PR Ecosystem

Genentech•Winter Park, FL

2d•$209,900 - $389,900•Remote

About The Position

Genentech is seeking a Director, Field Leadership & Strategic Accounts for the Florida/Puerto Rico Ecosystem. This role is crucial in delivering healthcare solutions to customers and their partners, working closely with the Executive Director, Healthcare Market to shape strategic vision and engage with healthcare stakeholders. The Director will lead a diverse team of experts to drive growth, prioritize patient outcomes, customer satisfaction, and business objectives. This includes managing an ecosystem Commercial team responsible for diverse product portfolios and aligning with ecosystem and therapeutic area priorities. The role requires a deep understanding of customer needs for improved patient outcomes, lower costs, and better quality of care through strong relationships within the healthcare ecosystem and co-created solutions. The Director will contribute to and execute the strategic vision for the healthcare ecosystem, assist Squads in identifying and executing partnerships, and lead customer account planning to maximize opportunities. The position is field-based, covering Florida and possibly Puerto Rico, with a preference for candidates living within the ecosystem. The official title upon hiring will be 'Healthcare Director'.

Requirements

Bachelor’s Degree
8 or more years of work experience
Minimum of 3 years previous field management experience and/or marketing experience
Cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems).
Previous experience includes account management or alliance/partnership management experience, including developing and implementing account plans for various health ecosystem players (e.g., health system or hospital).
Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities.
Excellent communication and interpersonal skills, including negotiation and relationship management.

Nice To Haves

Advanced degree
Deep Payer Experience, ideally including local, regional and national understanding of payers in Florida.
Previous Account Management Experience, ideally including local, regional and national understanding of health systems in Florida.
In-depth knowledge of strategy development, including contracting strategy, administration and pull through.
Strong executive presence and ability to engage with C-Suite executives.
Strong Account Negotiation skills.

Responsibilities

Lead a diverse team of experts to drive growth and prioritize patient outcomes, customer satisfaction, and business objectives.
Manage an ecosystem Commercial team responsible for diverse product portfolios and aligning with ecosystem and therapeutic area priorities.
Build, maintain, and leverage networks and relationships in the healthcare ecosystem to understand unique customer needs.
Co-create solutions with customers to improve patient outcomes, lower costs, and enhance quality of care.
Contribute to and execute the strategic near and long-term vision and direction for the healthcare ecosystem.
Assist Squads in identifying partnerships and executing partnerships which enhance customer experience, improve patient outcomes and deliver on business opportunities for Genentech.
Lead the development and execution of customer account planning for target account(s) to deliver maximum impact opportunities.
Build, lead, and motivate a diverse team of people with deep functional and therapeutic area expertise.
Harness the collective expertise of the ecosystem team to engage effectively and compliantly across the ecosystem.
Create and foster a culture that enables and requires employees at all levels to live our Operating Principles in all aspects of their work.