Director Health Services

Winnipeg Regional Health AuthorityWinnipeg, MB
Onsite

About The Position

Under the direction of the Executive Clinical Leader/CNO or designate, the Director Health Services leads inter-disciplinary team(s) consisting of staff who provide support or direct care to patients/residents/clients. This position is responsible to lead and ensure delivery of safe, effective and efficient health services. Inspires and leads health services staff across the organization to embrace and adopt integrated, patient/resident/client-centred care pathways and service delivery models. Accountable to ensure the provision of service-delivery focused operational leadership in a fiscally responsible manner, partnering closely with leadership, internal and external stakeholders to support patients/residents/clients in accessing multiculturally respectful health services. Monitors and evaluates key performance indicators and collaborates with stakeholders to ensure safe, effective and appropriate client care through the clinical quality framework and patient/resident/client care lens that will shape an environment for clinical and service excellence.

Requirements

  • 5 - 7 years of recent progressive management experience leading a broad spectrum of health services.
  • 5 years of direct clinical services delivery across one or more assigned geographic or clinical areas of health care.
  • 3 years of management experience leading an interdisciplinary health service.
  • 3 years of experience participating in operational planning, implementing operational directives, and achieving formal quality, patient/client/resident safety, service integration and partner collaboration goals and objectives.
  • 3 years of experience building and leading a high-performing, interdisciplinary team in a health services delivery organization including influencing and collaborating with senior management.
  • Post-secondary degree in a relevant health discipline from an accredited education institution.
  • Active member of an associated regulatory body as appropriate.
  • Demonstrated comprehensive leadership capabilities.
  • Knowledge of relevant professional regulatory requirements including standards and scope of practice for direct reports.
  • Knowledge of relevant legislated acts including but not limited to Personal Health Information Act, Protection of Persons in Care Act, Mental Health Act, Workplace Health & Safety Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions).
  • Knowledge of relevant Collective Agreements.
  • Knowledge of working with individuals from diverse cultural, social and ethnic backgrounds.
  • Knowledge of Regional/site/unit policies, procedures, protocols and guidelines relating to clinical care, administrative, financial, and human resource management.
  • Ability to work safely in a typical computerized office environment with frequent meetings.
  • Ability to lift and carry items of up to approximately 10 kg (25 lbs).
  • Ability to prioritize work, deal with interruptions, re-prioritize as required and ensure dedicated/focused time for strategic planning.
  • Valid class 5 Manitoba driver’s license and access to a personal motor vehicle.
  • Must be able to obtain a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check.

Nice To Haves

  • A postgraduate degree is an asset.
  • An equivalent combination of education and experience may be considered.

Responsibilities

  • Lead inter-disciplinary team(s) consisting of staff who provide support or direct care to patients/residents/clients.
  • Lead and ensure delivery of safe, effective and efficient health services.
  • Inspire and lead health services staff across the organization to embrace and adopt integrated, patient/resident/client-centred care pathways and service delivery models.
  • Ensure the provision of service-delivery focused operational leadership in a fiscally responsible manner.
  • Partner closely with leadership, internal and external stakeholders to support patients/residents/clients in accessing multiculturally respectful health services.
  • Monitor and evaluate key performance indicators.
  • Collaborate with stakeholders to ensure safe, effective and appropriate client care through the clinical quality framework and patient/resident/client care lens that will shape an environment for clinical and service excellence.

Benefits

  • Standby coverage as required
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