Transcend: Director, GTO IM E2E Logistics

Johnson & Johnson Innovative Medicine•Markham, ON

1d•Hybrid

About The Position

The Director, Global Template Owner (GTO) Innovative Medicines (IM) End to End (E2E) Logistics is a key leadership role within the IM Transcend Team and the Value Chain Management (VCM) organization. This role will lead a team of functional experts in driving the process and capability for Customer Excellence, enabling processes for sales order management, pricing and contracting, returns management, and innovative order-to-invoice processes. The position will enable integration across the IM & J&J functions to develop solutions that support the E2E organization and requirements while maintaining the integrity and reliability of the ERP template. The Director will lead the integration of the customer excellence design within the overall E2E business process design and integration, and strive to enable and standardize core business capabilities, products, and functional integration points to meet critical business process needs across the functional areas. This will be achieved by partnering across both the IM and J&J key stakeholder groups to gain a deep understanding of as-is and future business needs/capabilities, benchmarking, continuous improvement, consistent process documentation, and product deployment through the various programs. The successful candidate will apply a refined, multi-functional tool-set of business expertise, technical knowledge, and digital competence to effectively interact with a breadth of business partners and global process owners. This role will engage and operate with program teams at an execution level, as well as with senior leadership at a strategic level. The Transcend program is a global business transformation initiative aimed at modernizing foundational transactional processes and harmonizing them into a single, standardized ERP platform (SAP S/4 HANA) for growth and efficiency. It will simplify the Pharmaceutical ERP landscape, standardize processes, and remediate end-of-life system exposure.

Requirements

Minimum of High School or equivalent diploma/degree is required.
Minimum 10 years of relevant work experience.
Logistics experience (e.g., process and systems, deliver and / or production logistics, transportation management or other related areas).
Business functional experience (i.e., Operations, Supply Chain, and/or R&D) working in a complex, multi-ERP / system environment.
Experience designing, developing, implementing, and leading operational technological processes within a global organization.
Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams / execution and senior leadership / strategic levels.
People management and development experience (direct or indirect reports and internal/external partners).
Pharmaceuticals or Life Sciences industry experience.
Proficiency in English (written and verbal) to communicate effectively and professionally.

Nice To Haves

Bachelor's / University or equivalent degree strongly preferred.
Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence.
Experience with business process design, engineering, or optimization.
Proven experience with large-scale SAP ERP replacement project(s).
Experience effectively leading and governing multi-functional decision-making bodies.
Experience in deploying standardized work processes, tools, and templates.
Proficiency in German, Dutch, or Italian is helpful.

Responsibilities

Ensure key logistics and transportation processes and capabilities are integrated into the global template, designed, documented, and deployed in an E2E and effective manner within program timelines and scope.
Lead a functional experts team in mapping end-to-end logistics processes/needs in order to solicit the right solutions, all the while ensuring that the solutions which are designed work in a well-integrated way with the other functions.
Lead and support key phases of program execution to drive design closure, build prioritization, integration across functions, business simulation readiness, and business and cutover readiness.
In collaboration with senior leaders, ensure design aligns strategies and roadmaps.
Partner with global template team of Supply Chain experts in design, development, maintenance and improvement of global business processes and integration points.
Own establishment and implementation of logistics process design methodology, including relevant templates, tools, methodology, controls, and cadence.
Manage cross-program process design Interdependencies by working with respective stakeholders to implement controls, cadence, and risk mitigations.
Ensure quality delivery of team results on time and within budget.
Partner with program leads to establish integrated project plans / schedules / deliverables.
Partner with Data Standards team to ensure data standards meet business capability needs.
Ensure planning and execution of business simulation and validation/readiness.
Support Business Adoption team to ensure change management, business readiness, site readiness, and training are delivered to meet business needs.
Develop and deliver program presentations for senior-level IM stakeholders to advise on historical and future program status.