Director, Deliver Operations (E2E TC)

Kenvue•Summit, NJ

4d•Hybrid

About The Position

Kenvue is currently recruiting for a: Director, Deliver Operations (E2E TC) What we do At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information , click here .

Requirements

Bachelor’s degree in Supply Chain , Business, or related field; advanced degree preferred.
10-12 + years of progressive supply chain, trade operations, or commercialization experience.
Strong financial, analytical, communications, and business acumen with demonstrated impact on cost, inventory, and service.
Proven ability to lead large-scale transformation / p rojects and continuous improvement initiatives.

Nice To Haves

Extensive experience leading teams in a complex, matrixed environment.
Deep understanding of promotional and trade customization execution, supplier management, and assembly operations.
Advanced SAP and digital planning system expertise .

Responsibilities

Defines and owns the US Trade Customization operating model, including organizational design, governance, and integration with cross-functional partners such as Supply Chain Planning , Customer, and Commercial teams.
Sets strategic direction for Trade Customization execution across promotions, displays, club programs, and eCommerce SKUs , ensuring alignment to business unit priorities and customer needs.
Leads portfolio-level prioritization, resourcing, and investment decisions to balance service, cost, inventory, and speed to market.
Accountable for service, inventory, cost, and execution performance across the Trade Customization network, supporting significant gross trade investment and customer-facing promotional activity.
Establishes clear performance metrics (e.g., unit fill rate, inventory health, forecast accuracy, on-time delivery) and ensures disciplined review, root cause analysis, and corrective action.
Provides executive oversight and escalation leadership for complex or high-risk trade customization programs.
Provides strategic leadership for the Trade Customization supplier and packaging network, including network design, supplier selection , capacity strategy, and long-term cost optimization.
Oversees contract management, indirect spend , and return-on-investment strategies related to Trade Customization execution.
Leads supplier governance, including quarterly business reviews and senior-level engagement, ensuring performance, quality, innovation, and compliance expectations are met.
Acts as a strategic partner to Supply Chain, Commercial, Finance, Procurement, Quality, and Marketing leadership to shape promotional strategy and execution readiness.
Ensures strong linkage between Trade Customization and Integrated Business Planning (IBP) processes to improve forecast accuracy, inventory optimization, and customer service.
Sponsors process standardization, digital enablement, and system integrity (e.g., SAP, PRF) across Trade Customization.
Leads, develops, and inspires a multi-campus organization of managers and senior leaders across planning, master data, procurement, inventory, and execution roles.
Builds bench strength through talent development, succession planning, and performance management.
Creates an inclusive, high-performance culture grounded in accountability, continuous improvement, and engagement.