Director, Growth Operations | Brentwood, TN

IVX Health•Brentwood, TN

2d•Onsite

About The Position

IVX Health is growing fast, and we’re seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power our national growth engine. This is a high-impact leadership role that blends sales operations, analytics, and strategy to drive provider engagement, optimize sales performance, and identify new market opportunities. We’re looking for a strategic, data-driven leader who can connect people, process, and performance — someone who thrives on bringing structure to complexity, developing high-performing teams, and translating insights into meaningful business growth. The Director, Growth Operations serves as the central leader connecting strategy, people, and performance across IVX’s Sales and Market Development functions. This role oversees the Sales Operations and Sales Support teams and partners cross-functionally with Sales, Business Systems, and Data teams to drive efficiency, insight, and disciplined execution. The ideal candidate will combine strong analytical capabilities with operational leadership, ensuring the sales organization is supported by accurate reporting, scalable processes, and systems that enable continued expansion across markets and therapies.

Requirements

5–6 years of experience in sales operations, growth strategy, or a related field
Bachelor’s degree preferred; advanced degree (MBA or similar) preferred
Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments
Proven experience leading or building teams and driving performance through data and process excellence
Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions
Excellent communication and presentation skills, with the ability to influence across all levels of the organization
Strong understanding of CRM tools, analytics platforms, and sales performance systems
Advanced Excel and data visualization capabilities; experience with Trilliant or similar tools preferred

Responsibilities

Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness.
Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement.
Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership.
Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth.
Develop and execute growth programs and campaigns for new market launches and therapy expansions.
Partner with Marketing and Market Development to align growth initiatives with IVX Health’s strategic goals.
Create frameworks for tracking provider engagement, ranking, and retention.
Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant.
Partner with Business Systems and Data teams to enhance sales-related systems and data integrity.
Standardize sales workflows, CRM processes, and KPI reporting across the organization.
Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth.
Define team structures, role responsibilities, and performance expectations aligned to business priorities.
Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies.

Benefits

Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan – Secure your future with a competitive company match.
Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance – Financial protection for you and your loved ones.
Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
Continuing Education – Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus – Earn rewards for helping us find top talent.