Area Practice Manager - Brentwood TN

QualDerm Partners•Brentwood, TN

2d•Hybrid

About The Position

Great patient care takes a great team behind it. At QualDerm, our teams support care across dermatology, skin cancer, cosmetics, plastic surgery, and pathology. We’re looking for an Area Practice Manager who can bring people together, keep busy practices running smoothly, and make the experience better for patients, providers, and staff. This is a hands-on leadership role. You’ll coach your teams and improve how work gets done—and when the front desk needs help, you’ll be ready to jump in.

Requirements

A high school diploma or equivalent and 3–5 years of experience in a healthcare office.
A working knowledge of medical practice operations and terminology.
The judgment to solve problems, set priorities, and stay calm when plans change.
Clear communication and the ability to build strong relationships with patients, providers, and coworkers.
Comfort using Microsoft Office and learning new systems.
Must be willing to travel between Brentwood, Hendersonville and Goodlettsville practices.
Proven experience in leading and building an organization
3--5 years of prior management experience in an environment where you were responsible for managing a P&L as well as daily staffing schedules
Financial acumen
Forecasting
Understanding of daily reporting and how to manage a P&L
Achieving profitability and patient mix goals
Exceptional communication and strong knowledge and application of the English language, including grammar and spelling
High level of customer service execution
Tech savvy
Clinical understanding
Ability to work within tight deadlines
Innovation! Must be able to proactively drive operational and clinical efficiency to keep Pinnacle on the leading edge
Applicants must be currently authorized to work in the United States in a full-time basis.

Nice To Haves

Bachelor's Degree plus but will consider candidates with experience in lieu of degree(s)

Responsibilities

Lead, hire, train, and develop practice staff in partnership with Human Resources.
Keep daily operations on track, including registration, scheduling, patient calls, and medical records.
Plan staffing coverage around clinic needs and help your team through busy days.
Resolve patient and referral concerns, then address the causes so the experience improves.
Share practice results with physicians and business leaders, and identify opportunities to improve workflows, facilities, and technology.
Partner with billing and financial leaders on patient accounts, reports, contracts, and budgets.

Benefits

Competitive Pay – Attractive compensation to reward your hard work
Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
Exclusive Employee Discounts – Save on products and services with special discounts just for you
Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team