Director, Governance Process and Adoption

Assurant•Atlanta, GA

18h

About The Position

The leader of Governance, Process & Adoption is responsible for establishing and governing the Global Sourcing operating model by integrating enterprise governance, policy, controls, process architecture, operational standards, training, change management, and adoption into a cohesive framework that enables consistent, compliant, and scalable sourcing operations. This role serves as the business owner for sourcing governance and process management, ensuring that policies, controls, and regulatory requirements are effectively translated into operational processes, documented standards, and organizational capabilities. The leader is accountable for designing and maintaining the sourcing operating model, governing policy and process changes, supporting audit and regulatory activities, and driving successful adoption of new capabilities across the Global Sourcing organization. The role partners closely with Digital Solutions & Automation, Analytics, Insights & Data Governance, Critical Vendor Program, Strategic Sourcing, Sourcing Operations, Vendor Risk Intake Processing, Legal, Finance, and other enterprise stakeholders to ensure sourcing processes remain compliant, efficient, scalable, and aligned with business objectives. Lead the governance, design, adoption, and continuous improvement of the Global Sourcing operating model by integrating enterprise policies, controls, process architecture, operational standards, and organizational change into a scalable and compliant framework.

Requirements

Bachelor’s degree in Business, Supply Chain, Finance, Operations, Management, Information Systems, or a related field
10+ years of progressive experience in Procurement, Strategic Sourcing, Sourcing Operations, Procurement Excellence, Business Process Management, Governance, Risk & Compliance, or a related function.
5+ years of leadership experience managing enterprise programs, teams, or large-scale transformation initiatives.
Experience designing and implementing governance frameworks, policies, controls, and operating models within a global organization.
Demonstrated experience leading process architecture, process redesign, and continuous improvement initiatives.
Experience developing and maintaining SOPs, playbooks, process maps, operational standards, and procedural documentation.
Proven experience leading organizational change management, training, communications, and adoption initiatives.
Strong stakeholder management experience, including partnership with Finance, Legal, Risk, Compliance, IT, Operations, and executive leadership.
Experience defining KPIs, performance metrics, process controls, and governance reporting.
Strong knowledge of sourcing, procurement, third-party/vendor lifecycle management, and operational governance.
Strong understanding of risk management, internal controls, governance frameworks, and compliance requirements.
Ability to translate policies, regulations, and control requirements into operational processes and standards.

Nice To Haves

Master’s degree (MBA preferred).
Project Management Professional (PMP) certification.
Lean, Six Sigma, Process Excellence, Change Management, or Business Process Management certifications.
Experience with procurement and sourcing platforms (Coupa, Ariba, Ivalua, Jaggaer, Oracle, SAP, or similar).
Experience with workflow automation, digital transformation, and AI-enabled process improvements.
Experience leading enterprise transformation programs affecting multiple business functions and geographies.

Responsibilities

Establish and maintain sourcing governance frameworks, enterprise policies, standards, control requirements, exception governance, delegation of authority, and regulatory alignment while supporting internal audits, external audits, and compliance activities.
Own the design, governance, documentation, and continuous improvement of end-to-end sourcing and vendor lifecycle processes, ensuring operational consistency, scalability, and alignment with governance requirements.
Develop and govern SOPs, playbooks, process maps, decision trees, job aids, and operating standards that enable consistent execution across sourcing functions.
Lead organizational readiness, role-based training, communications, stakeholder engagement, and adoption strategies supporting new policies, processes, operating models, and sourcing capabilities.
Coordinate audit readiness, facilitate internal and external audits, oversee remediation activities, monitor policy compliance, and ensure sourcing controls remain effective and sustainable.
Monitor process effectiveness, conduct maturity assessments, evaluate compliance with operating standards, and identify opportunities for simplification, standardization, and operational improvement.
Partner with the Business Architecture & Portfolio Lead to evaluate new business requirements, assess policy and process impacts, prioritize changes, and support governance decisions related to operating model evolution.