Director, Global Risk Management

Papa Johns • Louisville, KY

2d

About The Position

The Director, Global Risk Management leads the development, implementation, and oversight of the company's global risk management strategies and initiatives. The role collaborates with stakeholders and key partners to deliver risk management programs primarily involving insurance, claims, compliance, safety, loss prevention, fleet, business resilience, third parties, and other identified enterprise risks. It also includes regular reporting to senior management and the board of directors, and coordination with finance to ensure transparency and accountability in risk management activities.

Requirements

• 5 to 7 years of experience required.
• Analytical skills and ability to use data to generate insights.
• Planning and prioritization skills, with a focus on highest-impact, highest-value work.
• Financial and business acumen.
• Ability to communicate effectively and candidly.
• Problem-solving ability, including using rigorous logic to develop innovative and effective solutions.
• Commitment to continual process improvement.
• Ability to build and leverage talent.
• Ability to work in a challenging, fast-paced environment and adapt to new situations.
• Ability to effectively communicate with, inform, and influence senior leaders.
• Ability to work cross-functionally on multiple initiatives, with a successful record of advancing projects.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Support claims management by collaborating with the claims manager and legal and financial teams as needed.
• Manage the claims actuarial process, including accurate forecasting and reserving through data analysis and predictive modeling.
• Develop and maintain the business continuity plan, conduct regular risk assessments and impact analyses, and ensure preparedness for disruptions.
• Develop and manage the risk management budget, including periodic forecasting for insurance, claims, and other risk-related expenses.
• Participate as a core member of the enterprise risk management (ERM) program by identifying, assessing, and mitigating organization-wide risks using effective assessment tools and methodologies.
• Manage the bond program, ensure compliance with regulatory or contractual requirements, and maintain relationships with bond issuers and underwriters.
• Ensure franchisees and other key third parties are contractually compliant and provide general risk management guidance and strategies as needed.
• Support development and implementation of physical and technological safety and security policies and programs, ensuring compliance with established procedures as needed.
• Develop and implement risk management strategies for the company's vehicle fleet; conduct regular assessments to improve fleet safety and efficiency and ensure compliance.
• Support development and maintenance of operational disaster recovery plans and conduct periodic drills and simulations to support business resilience.
• Challenge enterprise approaches to complex problems and provide innovative solutions informed by the interdependencies among business objectives, capabilities, and market trends or options.
• Lead or support risk management special projects assigned by senior leadership and provide expertise for cross-functional initiatives.
• Prepare and present regular reports on risk management activities and findings to senior management and the board, offering insights and recommendations for continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director