Director, Global Quality

Weber Blackstone•Logan, UT

46d•$205,000 - $230,000

About The Position

The Director of Global Quality manages direct and indirect resources to develop, implement, and continuously improve the company’s global quality management system across suppliers, contract manufacturers, and company-owned manufacturing facilities. The role has end-to-end responsibility for product quality, from incoming materials and components through manufacturing, finished goods, and distribution. The Director establishes quality standards, promotes consistent execution across the supply base and manufacturing network, drives root-cause corrective action, and uses field and customer data to improve product quality and reliability. The position works closely with Engineering, Product Development, Sourcing, Operations, Customer Service, and suppliers to ensure products meet company specifications, regulatory requirements, safety standards, and customer expectations. The Director develops and maintains a company-wide QMS and fosters a culture in which quality is built into products and processes. The role also promotes continuous improvement through lean practices and associate engagement in waste elimination. Responsibilities span supplier qualification and issue resolution, manufacturing quality standards and controls, quality planning for new-product launches, and product safety, regulatory compliance, and traceability.

Requirements

Bachelor of Science degree in engineering, sciences, business administration, or supply chain management.
Leadership experience with a demonstrated record of accomplishments.
Successful track record establishing, operating, and driving continuous improvement within an operations organization.
Track record of career growth through promotions.
Ability to conceptualize and implement transformation.
Knowledge of financial measurements of manufacturing and company performance.
Strong business, quality, and financial acumen.
Demonstrated record of building and developing strong collaborative teams.
Demonstrated ability to operate in a matrixed or indirect environment.
Demonstrated ability to manage global complexity.
Ability to manage cross-functional teams.

Nice To Haves

Excellent verbal and written communication skills.
Multilingual ability preferred.
Advanced technical or business degree strongly preferred.
Experience in the consumer product industry.
Differentiated functional experience in Quality Management.

Responsibilities

Develop, implement, and maintain a company-wide Quality Management System across suppliers, contract manufacturers, and company-owned manufacturing facilities.
Build a culture in which quality is designed into products and processes rather than relying primarily on final inspection.
Promote continuous improvement by implementing lean practices and engaging associates in eliminating waste.
Develop supplier qualification and approval processes, including quality-system assessments, capability reviews, audits, and first-article/product validation.
Lead resolution of significant supplier quality issues.
Establish consistent manufacturing quality standards across company-owned plants and contract manufacturers.
Ensure manufacturing processes have appropriate process controls, work instructions, inspection standards, test procedures, control plans, and quality records.
Establish escalation procedures for significant quality issues, including containment, stop-ship, stop-production, and product disposition when appropriate.
Partner with Engineering and Product Development to incorporate quality and reliability requirements into new products from the design stage.
Establish quality plans for new-product launches.
Ensure critical-to-quality characteristics are identified and controlled throughout the supply chain and manufacturing process.
Ensure compliance with applicable safety, regulatory, certification, and company requirements in markets where products are sold.
Ensure product and critical-component traceability to support investigation and containment of potential field issues.
Manage direct and indirect resources and work cross-functionally with Engineering, Product Development, Sourcing, Operations, Customer Service, and suppliers.