Director, Global Procurement - Technology, AI & Contact Center

Expedia•Seattle, WA

About The Position

The Director, Global Procurement leads sourcing strategy, contracts, and vendor relationships for Expedia Group’s Technology, AI, and Contact Center categories, overseeing approximately $1 billion in annual spend. The role is part of the Global Procurement & AP leadership team and partners with senior leaders in Technology, Customer Service, Finance, Legal, and other business areas to modernize procurement and create business value. The director develops multi-year category strategies and roadmaps, leads strategic negotiations and vendor partnerships, and drives savings, cost avoidance, working capital improvements, margin expansion, and risk reduction. The role also sponsors transformation through procurement tooling, AI enablement, automation, and new operating models, with an emphasis on documented outcomes and effective adoption of emerging agentic workflows. The position leads and develops managers and senior individual contributors by setting goals, coaching, and building future leaders. It represents Global Procurement & AP with Finance, Legal, Technology, and business leaders, and helps shape the function’s priorities and measures of success. The role requires a bachelor’s degree or equivalent experience and at least eight years of experience, substantially including people management. The total cash range for this position in Seattle is $207,500 to $290,500, with the potential to increase pay up to $332,000 based on ongoing, demonstrated, and sustained performance. Starting pay varies based on factors including location, available budget, and the candidate’s knowledge, skills, and experience; ranges may change in the future.

Requirements

Deep category expertise in technology, software, cloud, AI, or contact center sourcing.
Record of delivering measurable savings, vendor innovation, and risk reduction.
Proven strategic category management experience, including building stakeholder communities, multi-year roadmaps, category strategies, and financial returns through savings, cost avoidance, or revenue.
Experience negotiating large, complex agreements and managing strategic vendor relationships.
Experience leading high-performing teams as both a line manager and a subject authority.
Ability to put innovative ideas into practice using AI and automation in sourcing, negotiation, and contract workflows.
Ability to lead modernized sourcing outcomes in partnership with data, process excellence, and agentic frameworks.
Advanced leadership and decision-making skills, strong communication and influence with senior executives, and ability to demonstrate adaptive leadership in a rapidly changing environment.
Bachelor’s degree or equivalent experience.
At least 8 years of experience, substantially including people management.

Responsibilities

Set multi-year category strategy for Technology, AI, and Contact Center spend.
Deliver savings, cost avoidance, working capital improvements, and margin expansion.
Sponsor and steer transformation initiatives, including tooling, AI enablement, and new operating models, with documented business outcomes.
Lead negotiations of strategic contracts and partnerships, including AI agreements and long-term strategies, with strong attention to terms, risk, and renewals.
Build strong relationships with senior stakeholders and strategic vendors, and drive 360-degree vendor decision-making.
Translate enterprise strategy into clear category strategies and roadmaps, and explain trade-offs to executives.
Role model and champion the use of agentic AI, automation, and emerging autonomous workflows in sourcing.
Develop managers and senior individual contributors by setting goals, coaching, and building future leaders.
Represent Global Procurement & AP with Finance, Legal, Technology, and business leaders, and help shape function priorities and success measures.