Director Global Markets (all genders) - FINRA Series 7,63 required!

21X•New York, NY

2d•Hybrid

About The Position

21X is seeking a Director Global Markets to lead the company's global go-to-market strategy, with a primary focus on the United States as a core growth market. This role involves building and leading high-performing teams across Business Development, Sales, Customer Success, and Marketing & PR. The Director will define and steer commercial KPIs, translate company strategy into market priorities, and drive US business development and strategic partnerships within the institutional capital-markets ecosystem. Responsibilities include owning the end-to-end enterprise sales cycle, ensuring a first-class institutional customer experience, shaping the US market narrative, and monitoring market and competitive intelligence. The ideal candidate will have a strong understanding of US capital markets, digital assets, and a robust network within the financial industry.

Requirements

FINRA Series 7, 63 required
At least 10 years of relevant professional experience in US capital markets, including substantial leadership responsibility in Sales, Business Development, Global Markets, Customer Success, or a comparable commercial function.
Demonstrated success in building and scaling institutional market activities, commercial teams, strategic partnerships, and complex enterprise sales pipelines.
Deep knowledge of US securities markets, trading workflows, market infrastructure, and the institutional ecosystem across buy-side, sell-side, and infrastructure providers.
Strong understanding of broker-dealer and ATS environments and familiarity with the roles of the SEC, FINRA, and relevant US market-structure requirements.
Sound knowledge of digital assets, tokenised securities, stablecoins, distributed-ledger technology, and DLT-based business models.
A strong, active network among US banks, broker-dealers, asset managers, issuers, custodians, market makers, exchanges or ATSs, and capital-markets technology providers.
Executive presence and proven communication, negotiation, and stakeholder-management skills at C-level and board level.
Strategic and analytical thinking combined with a hands-on, outcome-oriented leadership style and the ability to perform in a scale-up environment.
Native-level or business-fluent English
Based in the United States with willingness to travel internationally.

Nice To Haves

German or another European language is an advantage.

Responsibilities

Develop and execute 21X’s global go-to-market strategy, with the United States as a core growth market.
Build, lead and develop high-performing teams across Business Development, Sales, Customer Success, and Marketing & PR.
Define and steer commercial KPIs for pipeline, revenue, market development, customer satisfaction, retention, and strategic partnerships.
Translate company strategy into clear market priorities, account plans, ownership, and measurable execution.
Identify, originate and develop strategic partnerships with US financial institutions, broker-dealers, ATS operators, issuers, asset managers, custodians, market makers, infrastructure providers, and fintech partners.
Build a qualified US opportunity pipeline and establish 21X within the institutional capital-markets ecosystem.
Lead senior-level partner discussions from initial engagement through commercial structuring and long-term relationship development.
Leverage a relevant US network to create access, accelerate market validation, and secure launch and distribution partners.
Own the end-to-end enterprise sales cycle, including prospecting, qualification, solution positioning, business-case development, negotiation, and closing.
Design scalable sales structures, account segmentation, pipeline governance, and forecasting processes for the US and international markets.
Take responsibility for commercial targets and provide transparent, data-based forecasts to executive management.
Partner closely with Product, Operations, Legal, and Compliance to turn institutional requirements into commercially viable solutions.
Ensure a first-class institutional customer experience across onboarding, launch, adoption, and ongoing relationship management.
Build and maintain trusted, long-term relationships with C-level decision-makers and senior market practitioners.
Create a structured voice-of-customer approach and ensure market feedback is translated into prioritised product and service improvements.
Develop customer-success standards that support adoption, retention, referenceability, and expansion.
Shape the US market narrative and value proposition together with Marketing & Communications and executive management.
Represent 21X at industry conferences, client roundtables, panels, and selected media engagements.
Build thought leadership around tokenised securities, digital market infrastructure, DLT-based trading and settlement, and cross-border market connectivity.
Ensure consistent positioning across business development, sales materials, campaigns, partnerships, and external communications.
Monitor US market structure, customer demand, competitive developments, and regulatory trends relevant to broker-dealers, alternative trading systems, digital asset securities, and tokenisation.
Assess market opportunities across North America, Europe, and selected APAC markets and translate insights into prioritised commercial actions.
Provide executive management with concise recommendations on market entry, partnerships, pricing, positioning, and resource allocation.