Director, Global Head of Communications Surveillance

TD • New York, NY

1d • $185,000 - $225,000 • Onsite

About The Position

The Global Head of Communications Surveillance is responsible for the enterprise-wide leadership, strategic direction, and regulatory integrity of the Communications Surveillance program within Global Trade Surveillance (GTS). The role serves as the GTS global accountable owner for the design, governance, and execution of a risk-based, regulator-ready communications surveillance framework across all regions, asset classes, and electronic and emerging communications channels. The role exercises independent judgment and escalation authority on matters relating to market abuse, insider trading, and communications-based market abuse misconduct, and represents GTS Communications Surveillance in senior internal governance forums and regulatory engagements.

Requirements

• Extensive experience in communications surveillance
• Deep understanding of market abuse risk, insider trading, and communications-based misconduct
• Demonstrated experience leading large-scale surveillance programs, regulatory remediation, and program transformation initiatives
• Proven senior leadership capability with strong judgment, executive presence, and regulatory credibility
• Bachelors degree or progressive work experience
• 7-10 years related experience

Nice To Haves

• Prior experience in Markets Compliance, Surveillance, or Risk Management within a global financial institution strongly preferred.

Responsibilities

• Establish and maintain a single global operating model for GTS Communications Surveillance, including consistent procedures, escalation pathways, quality standards, and governance frameworks.
• Own and execute the global GTS Communications Surveillance strategy and multi-year roadmap, including program modernization, remediation, and enhancement initiatives.
• Act as the global decision owner for GTS Communications Surveillance policies, procedures, surveillance frameworks, and standards.
• Ensure alignment with the firm’s Global Compliance Operating Framework and compliance risk appetite.
• Deliver a globally consistent, risk-based communications surveillance program that meets regulatory expectations across jurisdictions and businesses.
• Oversee surveillance coverage across electronic, and available communications channels, ensuring appropriate control design and effectiveness.
• Ensure surveillance alerts are reviewed, escalated, and dispositioned in accordance with defined global standards and governance.
• Partner with Technology, Product Management, and third-party vendors to drive platform strategy, data integrity, completeness, and operational resilience of surveillance capabilities.
• Lead and coordinate responses to regulatory inquiries, examinations, and information requests related to Communications Surveillance.
• Own and drive regulatory remediation efforts to closure, including responses to audit findings, consent orders, and regulatory commitments.
• Produce clear, accurate, and timely risk reporting for senior management, governance committees, and regulators.
• Represent Global Trade Surveillance Communications Surveillance in regulatory engagements and industry forums, as required.
• Build, lead, and oversee a global Communications Surveillance team within Global Trade Surveillance.
• Set clear expectations, performance standards, and development objectives for managers and analysts.
• Oversee hiring, training, and talent development to support an expanded and sustainable global surveillance program.
• Foster a strong culture of integrity, accountability, and risk awareness.
• Provide credible challenge and strategic influence across business lines, regional Compliance teams, Risk, Technology, Product Management, and Legal partners.
• Escalate material risks, control gaps, or program deficiencies to senior Compliance, Risk, and Business leadership as appropriate.
• Support senior governance committees with executive-level reporting, insights, and recommendations.
• Global accountability for Communications Surveillance across all regions and applicable businesses
• Oversight of surveillance technology, case management, reporting, and analytics capabilities
• Ownership of global governance, policies, procedures, quality assurance standards, and remediation frameworks

Benefits

• base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
• health and well-being benefits
• savings and retirement programs
• paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• banking benefits and discounts
• career development
• reward and recognition
• training programs
• competitive benefits plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director