Director, Global Developer Communities - San Francisco

Workato•San Francisco, CA

5d•Onsite

About The Position

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. We also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

Requirements

Experience working in both a startup environment and matrixed organization.
5 + years building and nurturing developer communities from zero to scale.
5 + years of hands‑on programmatic marketing, including segmentation, automation, and lifecycle campaigns.
Direct, end‑to‑end experience planning and executing in‑person and virtual events
Must be local to San Francisco and willing to operate in our San Francisco office
Strong written voice and conflict‑resolution skills.
Strong operational approach with metrics, structured processes, and holding teams accountable.
Empathetic community builder who nurtures inclusive spaces.

Responsibilities

Build and run Workato’s global developer community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives.
Design and maintain the supporting systems, tooling, and analytics that power self‑service growth.
Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement.
Launch ambassador and champions programs; recognize and reward top contributors.
Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups.
Moderate online forums, surface insights, and route feedback to Product & Engineering.
Build relationships within the San Francisco AI community and host events and activations in our SF hub.