Director Global Commercial Innovation & Enablement
About The Position
The Director, Global Commercial Innovation & Enablement leads innovation for DwyerOmega’s global commercial organization, helping move Commercial Excellence from a reactive support function to a forward-looking, strategic business partner. The role improves how DwyerOmega sells, serves customers, and grows by developing commercial processes, methods, behaviors, and capabilities worldwide. The position combines ownership of a global commercial innovation process with the design of a global sales enablement function. It identifies, tests, scales, and embeds ideas across the commercial organization, including growth plays, training, tools, resources, onboarding, partner enablement, and AI and automation pilots. The Director owns the global innovation roadmap and enablement strategy, working with regional leaders and partners in Data Strategy & Insights, Sales Operations, Regional ComEx, Product Management, and Marketing. The role leads the Sr. Manager, Global Commercial Programs and reports progress, adoption, and business impact to Global Commercial Excellence and commercial leadership. Success includes establishing a prioritized innovation roadmap, scaling pilots with evidence of commercial impact, implementing a global enablement architecture and training calendar, and improving seller productivity, ramp time, and adoption of new methods.
Requirements
- 12+ years of experience in B2B commercial roles such as sales, sales enablement, commercial excellence, or strategy consulting; ideally in industrial, technical, or manufacturing markets.
- 5+ years leading teams, with a track record of developing talent.
- Proven experience building or transforming a sales enablement or training function across multiple regions.
- Demonstrated success leading innovation or change initiatives from idea through global adoption.
- Exceptional facilitation and influence skills, including the ability to lead senior stakeholders without direct authority.
- Strong business and data literacy, with the ability to use data to identify opportunities and measure impact.
- Bachelor’s degree required.
Nice To Haves
- MBA or advanced degree.
- Experience designing a sales academy, certification program, or global selling methodology rollout.
- Experience applying AI and automation to sales productivity.
- Experience in a multi-brand, acquisitive organization.
Responsibilities
- Build and run a global process to identify, test, prioritize, and scale improvements to how DwyerOmega sells and grows.
- Facilitate cross-regional groups of commercial experts to surface innovative ideas and turn them into executable plans.
- Partner with Data Strategy & Insights to identify evidence-based opportunities, validate problems, and prioritize innovations by expected impact.
- Own the global commercial innovation roadmap, aligned to Commercial Strategic Priorities and validated with Regional VPs and Regional ComEx.
- Design scalable growth plays for key accounts, cross-sell, channel partners, EPC, and MRO.
- Identify and pilot AI and automation use cases that improve seller productivity and reduce administrative burden.
- Architect a global sales enablement function spanning training, tools, resources, a sales academy, and continuous improvement.
- Own the global enablement strategy, content architecture, and annual training cadence and calendar.
- Build scalable product, application, and onboarding frameworks, as well as partner enablement and certification paths.
- Embed DwyerOmega’s selling methodology into the global sales training architecture.
- Equip Regional ComEx teams to adapt, deploy, and reinforce enablement locally, and measure adoption and impact globally.
- Lead the Sr. Manager, Global Commercial Programs in moving innovations from concept through pilot to global adoption.
- Embed new behaviors and methods in the commercial operating model rather than treating them as one-off initiatives.
- Report progress, adoption, and business impact to Global Commercial Excellence and commercial leadership.
- Act as a thought leader inside DwyerOmega and in the wider industry, bringing an outside-in view of leading practices.
- Build and execute a multi-year functional strategy aligned to Commercial Strategic Priorities.
- Develop talent by hiring, coaching, and building the capability of the team and regional partners.
- Prioritize people, budget, and attention toward opportunities with the greatest commercial impact.
- Collaborate with global commercial teams across AMER, EMEA, and APAC, including Regional VPs, Regional ComEx, Product Management, Marketing, and the Data Team.
- Build alignment and commitment across regions, brands, and functions without relying on direct authority.
- Anticipate the capabilities DwyerOmega will need to operate and scale as a $2B+ company, and continuously identify opportunities to improve processes.
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What This Job Offers
Job Type
Full-time
Career Level
Director
