Director, Global Channel Programs

Mimecast•Lexington, MA

1d•Hybrid

About The Position

Mimecast is seeking a Director, Global Channel Programs to develop and lead a comprehensive reseller partner program strategy aligned with our Partner First company strategy. You’ll collaborate across Partner Sales, Operations, IT, Marketing, Services, Customer Success, Sales Enablement, Product, Legal, and Finance to build scalable programs that strengthen the reseller experience and drive measurable business results. This role will also lead the continued evolution of our global channel capabilities, using partner feedback, analytics, and strategic planning to improve how we engage, enable, and grow with our reseller community.

Requirements

Deep experience leading reseller or channel partner programs, partner enablement, partner marketing, and business development in technology or SaaS environments
A demonstrated record of designing, launching, and scaling innovative partner programs that deliver measurable business results
Significant experience leading high-performing teams and complex, cross-functional initiatives across distributed organizations
Strong strategic and analytical thinking, with the ability to translate business goals and partner insights into actionable program roadmaps
The ability to conceptualize and clearly articulate new ideas, secure stakeholder buy-in, and build consensus across functions
Exceptional written, verbal, presentation, and partner communication skills
Strong relationship-building skills and the ability to collaborate effectively with internal teams and external reseller partners
A self-motivated, solutions-oriented approach and the ability to thrive independently in a fast-paced environment with competing priorities
Excellent time-management and multitasking capabilities, including comfort collaborating remotely with distributed teams
A bachelor’s degree

Nice To Haves

An MBA or another relevant advanced degree is preferred

Responsibilities

Develop and execute a comprehensive reseller partner program strategy aligned with Mimecast’s Partner First company strategy
Design, build, and manage scalable partner programs in collaboration with Partner Sales to increase reseller engagement and drive revenue growth
Create partner program collateral, documentation, onboarding tools, and communications that streamline and improve the reseller experience
Partner with Operations and IT to implement program strategy, reporting and analytics, system workflows, and operational governance
Contribute to the Partner Enablement Certification & Badge Model, working with Partner Marketing, Services, Customer Success, and Sales Enablement to deliver sales training, product education, and enablement tools
Lead the continuous improvement of reseller experiences and program capabilities through strategic roadmap development and partner insights
Communicate partner programs, strategies, events, and updates internally to build awareness and alignment across the organization
Engage reseller partners through Partner Advisory Councils, surveys, and direct outreach, translating feedback into meaningful program and process improvements
Build and lead a high-performing team responsible for partner programs, enablement, communications, and MDF and incentive management