Director, FS&T Communications & Change

Johnson & Johnson•Brunswick, OH

1d•Onsite

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. The Director, FS&T Communications & Change will be responsible for partnering with key stakeholders across the Finance Solutions and Technology Organization to develop the Change Management & Communications strategy and drive defined change initiatives to enable faster adoption and higher utilization proficiency within and across our operating model. This includes aligning and implementing the Finance roadmap plans and adapting for the Finance function in order maximize employee engagement and minimize employee resistance. The Change & Communications Lead will work to drive faster adoption, greater ultimate utilization and higher proficiency on the changes impacting employees in the organization such that business results are achieved over the strategic roadmap horizon.

Requirements

An undergraduate degree is required; a degree in Finance, Accounting, Economics, Human Resources, Organizational Development / Change, or Business with a focus in Organizational Studies is preferred.
A minimum of 10 years of progressive change management and communications experience is required.
Thorough understanding of Change Management strategic planning processes, delivery methodologies and tools to delivery successful Change programs is required.
Proven results in performing business readiness activities, including stakeholder management and communication planning and delivery is required.
Deep knowledge of finance organizational systems, models, interdependencies and the ability to assess organization dynamics / systems and design interventions aimed at moving the org forward against business (holistic) goals is required.
The ability to see connections, patterns across org units and connect the dots for others is required.
The ability to develop strong partnership with peers and senior level partners (Vice Presidents and Sr. Directors), and experience developing and implementing communications or change management programs required.
Superior skills at building strong partnerships and the ability to influence others and move toward a common vision or goal required.
The ability to clearly articulate messages to a variety of audiences is required.
The ability to craft approaches for the organization that meet short term needs while supporting / pushing moving the org forward for the long term is required.
Must be flexible and adaptable; able to work in ambiguous situations.
Strong leadership skills, and the ability to operate as a global leader with understanding and appreciation for regional differences is required.
Familiarity with project management approaches, tools and phases of the project lifecycle is required.
Must have problem solving and root cause identification skills and the ability to simplify the complex for leadership action.
Must be organized with a natural inclination for planning strategy and tactics.
Must be able to work effectively at all levels in an organization, coach all levels, demonstrate patience and know when to push / challenge.
Must be a strong team player and able to work collaboratively of and through others.
Acute business acumen and understanding of organizational issues and challenges required.
Must thrive on ambiguity and the ability to create value out of white space.

Nice To Haves

Alliance Formation
Business Alignment
Business Model Innovation
Change Management
Communications Measurement
Developing Others
Impact Reporting
Inclusive Leadership
Industry Analysis
Leadership
Operations Management
Organizational Change Management
Self-Awareness
Stakeholder Engagement
Strategic Change
Strategic Thinking
Training People

Responsibilities

Partner with the Finance Leadership team, peers in functions, BU HR and other peer relationships required to support efficient collaboration, planning and delivery of Change & Communications initiatives and projects
Manage, mature, and promote the use of Change Management and Communications frameworks and processes across Finance to ensure best engagement and delivery methods are employed that maximize efficiencies and value across Finance
Create appropriate networks internally and externally to Finance to maximize engagement
Develop strong partnership with PMO to ensure metrics and successes are part of the change journey
Provide deep change expertise and draw a holistic and strategic view of change management for the Finance organization
Preparing for change: define change management plan, create change management team, identify and manage sponsor and stakeholders
Managing change: Develop and implement change management plans that includes communication, sponsor, coaching and resistance management plans
Reinforcing and sustaining change: diagnose risks and gaps, manage resistance to change, implement corrective actions and celebrate change success
Work closely with all stakeholders to enhance the J&J employee experience and ensure consistency of messaging and content
Drive integration and connect to enterprise platforms for the benefit of the total Finance organization globally
Partner with Corporate Communications to ensure experience improvements
Embrace and lead a culture of inclusiveness and multi-cultural engagement through coaching and feedback to peers and the broader community in Finance in alignment with the J&J’s Leadership imperatives
Provide leadership, direction, coaching, feedback, and, where appropriate, discipline to and through subordinate team members
Benchmark capabilities, processes and tools against peer groups both internal and external.
Build and execute plans to continually mature and expand the skills and capabilities of the Change Management and Communication teams
Lead the ongoing development and maturity of the Change Management and Communications organization in partnership and consultation with Human Resources and Corporate Communications
Develops external relationships to ensure current and state of the art approaches