Director, Front Office
Starwood Hotels•Valley, AL
•Onsite
About The Position
Starwood Hotels is seeking a seasoned, insightful, and innovative Director of Front Office. This role is a thought leader with a gift for service and an instinct for leadership, whose most important tasks are to ensure the excellence of the entire guest experience, as well as the brand’s operational and financial results. The Senior Leadership Team oversees the overall operations, finance, and marketing of the brand, and is accountable to every person who visits or stays with us, as well as our employees and our partners.
Requirements
- Minimum of 4 years of similar work experience.
- Expert in hotel rooms division operations.
- Strong leader.
- Proven track record in guest and team member engagement and financial performance.
- Excels at communication, both verbal and written.
- Flexible and willing to meet the demands of a 24-hour operation.
Nice To Haves
- A post-secondary diploma or degree would be a plus.
Responsibilities
- Ensure the excellence of the entire guest experience.
- Ensure the brand's operational and financial results.
- Uphold brand standards.
- Greet guests.
- Oversee the strategy for development of a new hotel.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
