Director, Fleet Operations

LA28 (Web) • Los Angeles, CA

5d • $126,000 - $182,000 • Onsite

About The Position

The Director, Fleet Systems will establish the operating models, service policies, and technology behind the TX Ready-to-Go (TXR), TX Bookable (TXB), accessible TX, and allocated vehicle programs from the ground up before the Games. You will turn service levels into executable plans, decide with incomplete information, and enable operations and technology partners to succeed. At Games-time, your work becomes the accessible, resilient fleet system that keeps the Olympic and Paralympic Games moving.

Requirements

• 8+ years of progressively responsible experience in fleet operations, mobility, transportation technology, logistics, or major-event operations, including leadership — or a Master's degree and 6+ years of relevant experience, or 10+ years of specialized professional experience.
• Demonstrated experience in demand forecasting, fleet sizing, vehicle allocation, dispatch, and operational control for complex vehicle systems serving multiple stakeholder groups.
• Experience implementing or integrating fleet-management systems, booking platforms, GPS/AVL, telematics, and driver applications.
• Proven ability to lead cross-functional programs and manage teams, budgets, schedules, risks, and suppliers in a time-critical environment.
• Available to work onsite in our Downtown Los Angeles-based office.

Nice To Haves

• A bachelor's degree in Transportation, Logistics, Business, Operations, Technology, Engineering, Project Management, or a related field is preferred.
• Relevant professional certifications — PMP, fleet management, transportation, logistics, or technology — are an asset.
• Delivering large-scale fleet or demand-responsive transport programs at the Olympic, Paralympic, or other major events, including accessible and electric-vehicle fleets.
• Background in corporate fleet, chauffeur, taxi, ride-hail, or other demand-responsive transport.

Responsibilities

• Establish the strategy, operating models, and plans for TX, allocated vehicles, and assigned fleet systems, translating service levels and competition schedules into demand forecasts and vehicle and driver requirements.
• Define and integrate the fleet technology — booking platforms, dispatch, vehicle allocation, GPS/AVL, telematics, and driver applications — with relevant Games systems.
• Partner across Functional Areas, automotive partners, and suppliers, and lead readiness simulations and exercises for the Fleet Operations Center.
• Direct service-side control of TX and allocated vehicles in the Fleet Operations Center at Games-time, coordinating bookings, dispatch, allocations, and service recovery.
• Build and lead the Fleet Systems team; manage budgets, schedules, risks, and suppliers; and set performance indicators that guide decisions.
• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.
• Works across office, venue, operational-center, and fleet environments, traveling across the Games footprint.
• Alternates between systems monitoring and on-site coordination.

Benefits

• A once-in-a-career chance to establish a fleet system that runs on the world stage.
• Real ownership and visible impact across Transportation, Technology, and delivery partners.
• Transferable experience and a teammate network that outlast the Games.

What This Job Offers

• Job Type: Full-time
• Career Level: Director