Director, Finance & Operations

ParticipACTION•Toronto, ON

10d•CA$110,000 - CA$140,000•Hybrid

About The Position

Reporting directly to the President and CEO, the Director, Finance & Operations, is a member of ParticipACTION's senior leadership team, responsible for the organization's financial health, operational efficiency, and internal infrastructure. This role provides strategic and hands-on oversight across Finance, People and Culture, Information Technology, and Office administration, ensuring that all internal functions are aligned to support ParticipACTION's mission and strategic priorities. The Director, Finance & Operations, is a key contributor to the future sustainability through operational and financial excellence, including funder reporting and relations.

Requirements

Minimum 10 years of progressive experience in finance and operations, including at least 5 years in a leadership role, with specific experience in a non-profit, charitable or public sector organization
Bachelor’s degree in finance, Accounting, Business Administration, or a related field
Demonstrated experience managing cross-functional portfolios including Finance, HR, IT, and administration
Experience working with Boards of Directors and presenting financial information to non-financial audiences
Familiarity with government grants, contribution agreements, and multi-funder reporting
Strong financial acumen with expertise in budgeting, forecasting, and reporting
Proficiency with Microsoft Office Suite and accounting systems and software (i.e., QuickBooks, Ceridian)
Strong knowledge of regulatory compliance specific to non-profit organizations, including tax regulations and reporting requirements.
Experience in analyzing key performance indicators (KPIs) and operational metrics.
Understanding of HR practices, employment-related processes, and workplace culture development
Working knowledge of Ontario employment legislation, pay equity, and workplace health and safety requirements
Working knowledge of AI and automation tools
Initiative and Ownership: Demonstrate proactive engagement and take ownership of assigned tasks.
Effective Communications: Express ideas clearly and establish connections easily through effective communication.
Teamwork and Collaboration: Collaborate effectively with others, fostering a team environment that contributes to shared success.
Judgment and Problem Solving: Demonstrate strong judgment and problem-solving skills to navigate challenges, make informed decisions, and contribute positively to achieving desired outcomes.
Project & Team Leadership: Effective oversight of projects and teams, ensuring alignment with Organizational Outcomes, optimal resource utilization, and successful project Outcomes through strong leadership and collaboration.
Strategic Planning: The ability to formulate and implement long-term organizational strategies, aligning them with the mission and vision, and adapting to changing environments.

Nice To Haves

Possession of a professional accounting designation (CPA) is preferred
Additional training or certification in leadership, operations, HR, governance, risk management, or related areas is an asset

Responsibilities

Lead all aspects of the finance function, including budgeting, forecasting, accounting, financial reporting, audit coordination, required filings and disclosures, payroll, cash flow management, and financial compliance
Provide strategic financial leadership to support organizational sustainability, annual planning, scenario analysis and revenue diversification
Prepare and present accurate financial statements, variance analyses, and management reports to the Executive Team, Finance and Audit Committee and Board of Directors
Oversee grant and contribution agreement financial compliance, including funder reporting and reconciliation
Ensure adherence to CRA regulations, non-profit accounting standards (ASNPO), and relevant legislation
Lead the annual audit process and serve as primary liaison with external auditors
Oversee the development of project budgets and work plans by liaising with appropriate staff
Oversee full cycle accounting operations (accounts payable, invoice processing, receipts, bank reconciliations, monthly journal entries, etc.)
Develop and maintain financial policies, internal controls, and risk management frameworks
Provide leadership oversight to the People & Culture function to ensure strong HR support, compliance, and employee experience
Support the development and implementation of HR policies, practices, and initiatives aligned with organizational values and in compliance with Ontario Employment Standards Act and applicable legislation
Provide strategic guidance related to workforce planning, recruitment, employee relations, performance management, compensation administration, and employee engagement
Oversee full-cycle payroll processing, ensuring accurate, timely, and compliant administration of employee compensation, statutory deductions, and year-end reporting
Oversee the organization’s group benefit plan, including provider relationships, renewal processes and effective administration.
Support Executive Team in workforce planning, organizational design, and succession planning
Provides leadership to direct reports and oversee all additional department teams
Champion a positive, inclusive, and equitable workplace culture
Oversee the organization's IT infrastructure, systems, and vendor relationships including the coordination of tech support
Ensure data security, privacy compliance, and business continuity planning
Evaluate and implement technology solutions that improve organizational effectiveness and productivity including digital tools such as Microsoft 365, project management platforms, and cloud-based systems
Supports AI adoption strategy, identifying opportunities and implementation of AI tools to improve productivity and service delivery
Maintains office efficiency by planning and implementing office systems and equipment procurement.
Oversee the day-to-day operations of the office, ensuring a safe, welcoming, and functional work environment
Manage facilities, lease agreements, and relationships with building management and vendors
Oversee procurement processes, contract management, and office supply/equipment needs
All other duties as assigned