Director, Field Leadership & Strategic Accounts, California South

Roche•South San Francisco, CA

4d•$209,900 - $389,900•Remote

About The Position

Genentech is seeking a Director, Field Leadership & Strategic Accounts for Southern California. This role is a key leadership position focused on delivering healthcare solutions to customers and their partners. The Director will work closely with the Executive Director, Healthcare Market (HED) to shape the strategic vision for the ecosystem and engage with healthcare stakeholders. The role involves leading a diverse team of experts to drive growth, prioritize patient outcomes, customer satisfaction, and business objectives. This includes managing an ecosystem Commercial team responsible for diverse product portfolios and aligning with ecosystem and therapeutic area priorities. The Director will deeply understand the unique needs of each customer in their pursuit of improved patient outcomes, lower costs, and improved quality of care by building, maintaining, and leveraging networks and relationships in the healthcare ecosystem and co-creating solutions with customers. The role contributes to and executes the strategic near and long-term vision and direction for the healthcare ecosystem set by the Executive Director, Healthcare Ecosystem and therapeutic areas to assist Squads in identifying partnerships and, under direction by the Squads executing partnerships which enhance customer experience, improve patient outcomes and deliver on business opportunities for Genentech. The Director will lead the development and execution of customer account planning for target account(s) to deliver maximum impact opportunities. The role requires business travel to meet customer account needs and attend relevant therapeutic conferences. The Director will build, lead, and motivate a diverse team of people with deep functional and therapeutic area expertise. With the ecosystem leadership team, harness the collective expertise of the ecosystem team to engage effectively and compliantly across the ecosystem. Create and foster a culture that enables and requires employees at all levels to live our Operating Principles in all aspects of their work. This is a field-based role covering Southern California and Hawaii, and candidates must live in Southern California. Once hired, the position title will be 'Healthcare Director'.

Requirements

Bachelor’s Degree
8 or more years work experience
Minimum of 3 years previous field management experience and/or marketing experience with cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems).
Previous experience includes account management or alliance/partnership management experience, including developing and implementing account plans for various health ecosystem players (e.g., health system or hospital).
Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities.
Excellent communication and interpersonal skills, including negotiation and relationship management, drive the achievement of objectives.
Must live in Southern California for consideration.
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
Motor vehicle record will be checked for purposes of determining eligibility for driving a Company vehicle or driving any vehicle on Company business.

Nice To Haves

Advanced degree
Deep Payer Experience, ideally including local, regional and national understanding of payers in the Ecosystem.
Previous Account Management Experience, ideally including local, regional and national understanding of health systems in the Ecosystem.
In-depth knowledge of strategy development, including contracting strategy, administration and pull through.
Strong executive presence and ability to engage with C-Suite executives.
Strong Account Negotiation skills

Responsibilities

Deliver healthcare solutions to customers and their partners.
Work closely with the Executive Director, Healthcare Market (HED) to shape the strategic vision for the ecosystem and engage with healthcare stakeholders.
Lead a diverse team of experts to drive growth and prioritize patient outcomes, customer satisfaction, and business objectives.
Manage an ecosystem Commercial team responsible for diverse product portfolios and aligning with ecosystem and therapeutic area priorities.
Build, maintain, and leverage networks and relationships in the healthcare ecosystem and co-create solutions with customers.
Contribute to and execute the strategic near and long-term vision and direction for the healthcare ecosystem.
Assist Squads in identifying partnerships and executing partnerships which enhance customer experience, improve patient outcomes and deliver on business opportunities for Genentech.
Lead the development and execution of customer account planning for target account(s) to deliver maximum impact opportunities.
Build, lead and motivate a diverse team of people with deep functional and therapeutic area expertise.
Harness the collective expertise of the ecosystem team to engage effectively and compliantly across the ecosystem.
Create and foster a culture that enables and requires employees at all levels to live our Operating Principles in all aspects of their work.