Director, Field Access and Reimbursement - Psych

AbbVie•Chicago, IL

1d•Onsite

About The Position

The Director, Psychiatry Field Reimbursement Managers (FRM) leads the national strategy and execution of the Psychiatry FRM team. This field-based role requires the candidate to live within the United States and provides direct leadership to 3 Associate Directors and indirect leadership to 23 Field Reimbursement Managers nationwide. The Director works across field execution, market access strategy, and commercial performance, translating FRM activities into measurable business value and informing senior stakeholder decisions with data and insights. The role sets team priorities aligned with brand strategy and patient access goals, develops patient-services and access strategies, and builds the infrastructure, training, and deployment models needed for launches and expansion. It monitors performance and capacity, promotes accountability and compliance, develops succession candidates, and partners with cross-functional stakeholders to maintain program integrity and deliver reimbursement support. The posting refers to the team as Psychiatry in the role description but mentions Rheumatology in one responsibility.

Requirements

Bachelor's degree required.
8–12+ years of progressive experience in field leadership, access and reimbursement market access, and healthcare strategy.
Minimum 5 years leading field-based teams, with demonstrated experience managing managers rather than only individual contributors.
Track record of building or scaling an in-field team, including hiring, structuring, and developing teams through rapid growth.
Ability to navigate regulatory requirements and mitigate compliance risks.
Deep understanding of Medicare Parts A, B, C, and D reimbursement, specialty drug acquisition, and distribution.
Excellent oral, written, and presentation communication skills and interpersonal skills.
Demonstrated leadership impact and ability to work effectively across functions.
Valid driver's license; ability to pass a pre-employment drug screening test and meet safe driving requirements.
Ability to drive a personal auto or company car or truck, or a powered piece of material handling equipment.

Nice To Haves

Advanced degree such as an MBA, MPH, PharmD, or equivalent is strongly preferred.

Responsibilities

Set the vision and execution priorities for the FRM team, aligned with brand strategy and patient access goals, and own a measurement framework demonstrating impact on revenue, access velocity, pull-through, and patient starts.
Ensure FRM operating procedures and field activities comply with applicable regulations, company policies, and MLR-approved ways of working.
Develop and execute a national strategy for patient services, access resources, and programs.
Identify training needs and support in-field, regional, and national meeting execution.
Build access infrastructure, training, and deployment models to support new indication launches, new modalities, and geographic expansion.
Monitor team performance, activity, and capacity through analytics, and improve measurement by shifting from activity metrics to impact metrics.
Drive a high-performance culture grounded in accountability, compliance, and customer-centricity.
Identify and develop succession candidates at Associate Director and FRM levels, building talent from within.
Partner with Market Access, Trade, Legal, Compliance, Patient Support Services, and IT to navigate healthcare landscape changes, maintain program integrity, and ensure accurate vendor data exchange.
Ensure both teams provide consistent, compliant, and differentiated reimbursement support covering coding, coverage, billing, patient affordability, and product acquisition.