Director, Field Access and Reimbursement - Psych
About The Position
The Director, Psychiatry Field Reimbursement Managers (FRM) leads the national strategy and execution of the Psychiatry FRM team. The role provides direct leadership to three Associate Directors and indirect leadership to 23 Field Reimbursement Managers across the country. It operates at the intersection of field execution, market access strategy, and commercial performance, and owns the performance framework that translates FRM activity into measurable business value and informs senior stakeholder decisions through insights and data. The Director sets organizational direction, builds and scales high-performing teams, and partners with Market Access, Commercial, Patient Services, and other functions. The role is field-based, and candidates should live within the United States. Travel is required 75% of the time.
Requirements
- Bachelor's degree required.
- 8–12+ years of progressive experience in field leadership, access and reimbursement market access, and healthcare strategy.
- At least five years leading field-based teams, with demonstrated experience managing managers.
- Proven track record of building or scaling an in-field team through hiring, structuring, and development during periods of rapid growth.
- Proven ability to navigate regulatory requirements and mitigate compliance risks.
- Deep understanding of Medicare Parts A, B, C, and D reimbursement, specialty drug acquisition, and distribution.
- Excellent oral, written, and presentation communication skills, and strong interpersonal skills.
- Demonstrated leadership impact and ability to work effectively across functions.
- Valid driver's license; ability to pass a pre-employment drug screening and meet safe driving requirements.
- Ability to drive a personal auto or company car or truck, or a powered piece of material handling equipment.
Nice To Haves
- Advanced degree such as an MBA, MPH, PharmD, or equivalent is strongly preferred.
Responsibilities
- Set the vision and execution priorities for the FRM team, aligned with brand strategy and patient access goals, and own a measurement framework demonstrating impact on revenue, access velocity, pull-through, and patient starts.
- Ensure FRM operating procedures and field activities comply with applicable regulations, AbbVie policies, and MLR-approved ways of working.
- Develop and execute a national strategy for patient services, access resources, and programs.
- Identify training needs and support in-field, regional, and national meeting execution.
- Build the access infrastructure, training, and deployment models needed to support new indication launches, new modalities, and geographic expansion.
- Monitor team performance, activity, and capacity through analytics, and close measurement gaps by shifting from activity metrics to impact metrics.
- Drive a high-performance culture grounded in accountability, compliance, and customer-centricity.
- Identify and develop succession candidates at the Associate Director and FRM levels, building talent from within.
- Partner with Market Access, Trade, Legal, Compliance, Patient Support Services, and IT to navigate healthcare landscape changes, maintain program integrity, and ensure accurate vendor data exchange.
- Ensure both teams provide consistent, compliant, and differentiated reimbursement support covering coding, coverage, billing, patient affordability, and product acquisition.
- Lead three Associate Directors directly and 23 Field Reimbursement Managers indirectly.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in long-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Director
