About The Position

We are hiring within the Project Guardian Program team responsible for leading the coordination and implementation of a multi-year transformation roadmap to uplift the enterprise risk management practices. As Director, Executive, Board, and Regulator Engagement Strategy, you will play a critical role in shaping engagement and communication strategy for Project Guardian, a top-priority enterprise transformation initiative. The incumbent will build compelling narratives, deliver executive-level insights, and operate as a key strategic advisor, connecting the dots across complex workstreams and ensuring the right information reaches the right stakeholders at the right time. We are seeking a strategic thinker and results-oriented leader with a background in consulting or strategy - someone who thrives in fast-paced, high-impact environments and has a passion for driving executive-level engagement. This is a high visibility opportunity with engagement across C-suite leaders including the CEO, Board members, and regulators.

Requirements

  • 8+ years of experience in relevant field
  • Strong narrative-building skills with ability to simplify technical or complex ideas, synthesize key insights, and driver executive-level influence
  • Strong stakeholder management and ability to influence without direct oversight
  • Confidence to interact with C-suite leaders, present recommendations, and handle challenges professionally
  • Comfort with ambiguity and adjusting deliverables to meet evolving needs
  • Confidence to interact with senior stakeholders with ability to present ideas clearly and handle questions or challenge professionally
  • Familiarity of governance frameworks, risk reporting standards, and regulatory requirements
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

  • Lead development, management and execution of Project Guardian Executive, Board and Regulator engagement strategy.
  • Develop high-impact narratives, reports, and presentations that effectively communicate program progress, risks, and strategic insights to stakeholders at all levels.
  • Serve as a trusted advisor to senior executives across workstreams, synthesizing complex information into actionable insights and fostering strong cross-functional relationships.
  • Provide strategic, data-driven insights, connecting the dots across program updates and recommendations that enhance decision-making.
  • Drive continuous improvement leveraging best practices from consulting and industry-leading methodologies.
  • Work with senior executives across workstreams to develop a holistic view of project progress, key decision points, and challenge as necessary.
  • Attend regular governance meetings, ensuring that all relevant stakeholders are informed and engaged, maintain actions, minutes and follow-ups, as required
  • Establish and maintain best-in-class governance frameworks, ensuring timely and transparent reporting across all levels of the organization.
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