Director, Event Technology & Production

Varsity Brands•Ocean Township, NJ

7d•$110,000 - $130,000•Onsite

About The Position

The Director, Event Technology and Production will serve as a strategic partner to the SVP of Dance Events, aligning IT, Technical Development, Event Production, and Media functions with overall business objectives and event execution standards. The Director, Event Technology and Production is responsible for overseeing and maintaining all aspects of the company’s technology infrastructure, ensuring reliable operations across offices, remote employees, and live event environments.

Requirements

Ability to problem solve under pressure.
Proven ability to lead individuals.
Proficient familiarity with productivity tools such as Microsoft Office Suites with fluency in Microsoft Excel.
Excellent organizational skills with the ability to handle multiple tasks simultaneously.
Exceptional communication and interpersonal abilities to interact with various stakeholders.
Ability to work independently and collaboratively as part of a team.
Strong problem-solving skills to handle unexpected customer issues effectively.
Strong knowledge of networking, hardware, and software troubleshooting across Apple and Microsoft environments
Strategic thinking and operational planning
Ability to manage large-scale event technology setups (laptops, tablets, networking, scoring systems, etc.)
Excellent organizational and communication skills with the ability to collaborate across departments
Willingness to travel and provide on-site technical support at events as needed
Experience managing budgets and improving operational processes
Experience with user administration (Apple ID, Microsoft accounts, 2FA, MDM) and cloud-based services
Familiarity with APIs, integrations, and web service administration
Hands-on experience managing 75+ devices and complex infrastructures (offices, remote teams, event-based systems)
Strong problem-solving skills with the ability to troubleshoot both user and system-level issues
Experience coordinating software development needs, including feature releases, bug tracking, and hotfix support
Vendor management experience (e.g., Xerox or other equipment service providers)
Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent professional experience
7+ years of experience in IT management, systems administration, or technical support

Nice To Haves

Experience in dance, sports, entertainment, or event-based industries is highly preferred

Responsibilities

Provide cross-functional leadership across IT, Event Production, and Media teams to ensure seamless coordination, clear accountability, and consistent delivery of high-quality event experiences at scale.
Establish and implement structured systems, workflows, and operational frameworks that improve efficiency, scalability, and repeatability across all event and technical operations.
Drive organizational discipline through strong time management practices, prioritization frameworks, and resource allocation to meet critical event deadlines and seasonal demands.
Build operational redundancy across systems, processes, and personnel to minimize single points of failure and ensure continuity in both office and live event environments.
Identify, assess, and proactively mitigate operational and technical risks, particularly within live event environments, ensuring business continuity and minimal disruption.
Maintain a high standard of event quality by developing a deep understanding of event execution, production workflows, and customer experience expectations.
Scale operational capabilities to support business growth, including expanding event volume, increasing technical complexity, and evolving media and production needs.
Lead with a management-forward approach, reinforcing accountability, ownership, and performance standards across all direct and cross-functional teams.
Act as a decision-making partner on technical and operational matters, leveraging a working knowledge of technology systems to bridge communication between technical and non-technical stakeholders.
Lead, mentor, and motivate a high-performing IT/Technical Development, Event Production and Media team.
Establish and communicate clear performance expectations and priorities for the team.
Manage team schedules and assignments to balance workload effectively across events and seasons.
Hire and onboard new team members; maintain employee retention through strong engagement and support.
Foster a culture of accountability, collaboration, and continuous improvement.
Conduct regular performance reviews and development plans aligned with annual cycles.
Develop a roadmap and vision for the OneBeat software
Successfully interact with all stakeholders to collect required features, analyze costs and implement modules.
Manage maintenance of office IT infrastructure & devices: East Office, West Office, Remote Employee Access/Administration - Internet, Network, Computer Workstations & Laptops for all users – 75+ Devices, IoT Devices
Manage maintenance of office web services & integrations (email, plugins, API work, etc)
Oversee administration of Apple & Microsoft User ID, 2FA, Device Registration, MDM
Oversee efforts to troubleshoot / solve team member technical issues (printer, network, integration, user software issues, etc)
Guide the strategy for organizational developmental needs (feature releases, bug tracking, etc) for all major projects (front-end websites, back-end database, local server scoring software, event apps – judging, photo, video) as well as any other related developmental needs: Coordinate with appropriate departments to gather needs, facilitate solutions & fixes, Hotfix / Bug Tracking Support & Resolution, Maintain accurate “backlog” & schedule story points based on needs of the business.
Oversee maintenance of office vinyl printer & supplies: Troubleshoot/repair hardware & user issues
Oversee maintenance of office copy / printer & supplies for V-180, V-280, & C9065 Xerox Multi-Function Printers: Troubleshoot/repair hardware & user issues, Point of contact for Stewart Xerox for billing, repairs
Oversee print jobs as submitted by team pre-season / event based: Awards, Signage, etc.
Oversee design / Update printed program template, oversee creation of program files for events
Oversee maintenance of all tour technology & scoring system – 150+ laptops, tablets, wifi hotspots, networking, etc.
Oversee maintenance of all tabulator & scorekeeper equipment & devices
Act as consultant for all other inter-departmental technical needs
Support road software and technology during all events over mostly weekends
Lead the IT/Technical Development, Production, and Media teams.