Event Technology Associate

IMB

2d • $69,177 - $81,385 • Remote

About The Position

The International Mission Board is seeking an Event Technology Associate to support the successful execution of virtual, hybrid, and in-person events through innovative event technology solutions. The Event Technology Associate serves as a key contributor to the planning, implementation, and optimization of event technology platforms and acts as a critical backup resource for the Event Technology Manager when needed. In this role, you will help manage event registration systems, websites, mobile apps, reporting, and technical support while partnering with internal stakeholders to deliver seamless event experiences.

Requirements

• At least three years of experience in event technology, event management, and/or project coordination
• Minimum one year of experience in event technology administration, preferably utilizing Cvent.
• Demonstrated ability to communicate professionally and effectively with diverse stakeholder
• Proven experience supporting technology-driven events and registration platforms.
• Proven ability to manage multiple projects and priorities simultaneously.
• Exceptional critical-thinking, analytical, and problem-solving abilities with a proactive approach to issue resolution
• Proficiency with Microsoft Office Suite and collaboration platforms.
• Experience with Microsoft SharePoint, Forms, Lists, and Smartsheet.

Nice To Haves

• Bachelor's degree, preferred.
• Cvent certifications strongly preferred (Event Management, Event Management Advanced, and/or Attendee Hub).

Responsibilities

• Build and maintain event registration sites, event websites, and mobile applications using Cvent.
• Support the implementation and ongoing management of event technology platforms, including Cvent and Microsoft SharePoint.
• Collaborate with event planners, marketing teams, and stakeholders to ensure technology solutions align with event goals and objectives.
• Monitor project timelines, deliverables, and technical requirements for multiple events simultaneously.
• Provide technical support and troubleshoot issues before and during virtual, hybrid, and live events.
• Manage and analyze event data, producing reports and recommendations to improve future event outcomes.
• Maintain data integrity, security, and best practices across event platforms.
• Create user guides, process documentation, and training materials.
• Train team members and stakeholders on event technology tools and processes.

Benefits

• Medical insurance with choice of 3 plans, dental, vision, HSA and FSA benefit plans (and more!)
• Short- and long-term disability and basic life insurance coverage (employer paid) - with supplemental coverage available
• 403(b) Retirement Plan Savings - with 5% employer contribution plus up to a 4% matching contribution, fully vested after 3 years
• 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Years
• Volunteer Mission Trip Benefits so you can experience mission life firsthand by working with our teams overseas
• Access to tuition discounts
• See a summary of our comprehensive benefits package for full time regular and contract employees here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree