Director, Environmental Services

Valley Health System • Winchester, VA

3d • Onsite

About The Position

The Director of Environmental Services provides strategic leadership and operational oversight for all environmental services functions, including housekeeping, infection prevention support, waste management, and linen services at Winchester Medical Center. This role ensures a safe, clean, and compliant environment for patients, visitors, and staff while optimizing operational efficiency, financial performance, and employee engagement.

Requirements

• Bachelor’s degree in healthcare administration, Environmental Services, Hospitality Management, or related field required
• 7+ years of progressive leadership experience in environmental services, preferably in healthcare
• Strategic and operational leadership
• Knowledge of infection prevention and environmental hygiene
• Regulatory and compliance expertise
• Financial and business acumen
• Communication and relationship-building skills
• Change management and process improvement
• Customer-focused service mindset

Nice To Haves

• Master’s degree preferred
• Experience managing Environment Services operations for complex facilities (preferred)

Responsibilities

• Develops and executes strategic plans for environmental services aligned with organizational goals and patient safety priorities.
• Partners with clinical, infection prevention, and facilities leadership to support high-quality care delivery.
• Leads continuous improvement initiatives focused on safety, quality, and operational excellence.
• Oversees daily operations of housekeeping, floor care, linen distribution, patient transport, mail room, and waste management services.
• Ensures appropriate staffing models, scheduling, and productivity standards.
• Establishes and monitors performance metrics such as cleanliness scores, turnaround times, and room readiness.
• Collaborates with Infection Prevention to ensure compliance with cleaning and disinfection protocols.
• Implements evidence-based practices for environmental hygiene in healthcare settings.
• Supports outbreak response, isolation protocols, and emergency preparedness efforts.
• Ensures compliance with all regulatory and accreditation standards (e.g., CMS, DNV, OSHA, EPA).
• Maintains policies and procedures for sanitation, hazardous waste handling, and workplace safety.
• Leads audit readiness, inspections, and quality assurance activities.
• Develops and manages departmental budget, including labor, supplies, and equipment.
• Monitors financial performance and implements cost-control strategies without compromising quality.
• Evaluates and manages vendor contracts and service agreements.
• Promotes a culture of service excellence focused on patient, visitor, and staff experience.
• Monitors satisfaction scores and addresses service concerns promptly.
• Ensures responsiveness and effective communication with the multi-disciplinary team.
• Recruits, develops, and retains a high-performing EVS team.
• Provides leadership development, coaching, and succession planning.
• Promotes employee engagement, accountability, and a culture of safety.

Benefits

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Health savings account
• Flexible spending account for childcare
• Life insurance
• Short-term and long-term disability
• Professional development
• Discounts to on-campus dining

What This Job Offers

• Job Type: Full-time
• Career Level: Director