Director Enterprise Transformation Office 5192

Keesler Federal Credit Union • Biloxi, MS

17h • Onsite

About The Position

The Director, Enterprise Transformation Office (ETO) is responsible for ensuring enterprise-wide compliance with KFCU’s governance and operating model processes and procedures, and for producing the reporting and metrics that give senior leadership clear, timely, and accurate visibility into transformation health. Working across the organization in partnership with the Executive Management, Steering Committee, and LOB leaders, the Director ensures that every team, initiative, and leader is operating within the established governance framework. Where gaps or non-compliance exist, this role identifies, documents, and escalates them with precision—and partners with the appropriate leaders to resolve them. Success is measured by the accuracy, timeliness, usefulness of governance reporting and KPI dashboard, and the degree to which operating model processes and procedures are consistently followed across the enterprise; and the organization’s confidence that the right work is governed correctly and performance data is reliable.

Requirements

• Bachelor’s Degree in a related field or equivalent combination of education and experience which demonstrates the ability to perform the functions of the position required.
• Minimum of 5 years of similar experience managing or facilitating an enterprise governance model.
• Experience providing portfolio-level reporting to executive leadership.
• Experience overseeing enterprise change management.
• Strong facilitation and executive communication skills.
• Experience in regulated or complex enterprise environments.
• Proficient in the use of computers and standard office technology, including Microsoft Office applications (Word, Excel, Outlook, and Teams).
• Demonstrates the ability to interact professionally and respectfully with members, coworkers, and external partners.
• Communicates information clearly and effectively, both verbally and in writing, and listens attentively to understand questions or concerns.
• Maintains a courteous, cooperative, and service-oriented approach in a variety of work situations, including those involving differing perspectives or needs.
• Builds positive working relationships and contributes to a collaborative, inclusive, and member-focused environment.

Nice To Haves

• MBA preferred
• PMP, Prosci/CCMP, Lean/Six Sigma, Agile/SAFe certifications preferred.

Responsibilities

• Facilitate and operationalize the enterprise governance model in partnership with key stakeholders and governance committees, ensuring clarity of roles, decision rights, and accountability.
• Act as the neutral facilitator and steward of governance discipline, ensuring agreed-upon governance processes are consistently followed enterprise-wide.
• Coordinate governance forums, ensuring materials are complete, standardized, and decision ready.
• Educate and reinforce governance expectations across business units.
• Manage and facilitate a single enterprise intake process for initiatives.
• Provide fact-based analysis to support prioritization decisions.
• Orchestrate cross-initiative dependency management.
• Consolidate and report status on all enterprise initiatives.
• Provide leadership visibility into portfolio health, risks, and change readiness.
• Ensure reporting supports leadership decision-making.
• Provide enterprise-level change management oversight and reporting.
• Coordinate enterprise change activity to minimize disruption.
• Ensure change risks are reviewed and reported through governance forums.
• Facilitate identification and escalation of risks and issues.
• Provide visibility into value realization.
• Coordinate with risk and compliance partners.
• Responsible for compliance with all Federal regulations, including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).
• Other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts (Health Care and Dependent Care)
• Employee and dependent life insurance
• 401(k) retirement plan with a 100% match on the first 5% of employee contributions
• Paid time off and leave benefits
• Tuition reimbursement
• Short-term and long-term disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director