Director, Enterprise Risk Management

Western Union•Atlanta, GA
•Hybrid

About The Position

Western Union is seeking an experienced Enterprise Risk Management (ERM) leader to develop, implement, and enhance a company-wide risk management program in a highly regulated financial services environment. The role partners closely with executive leadership to identify, assess, monitor, and report enterprise risks and help foster a strong risk culture. It has significant visibility with senior management, executive committees, and the Board of Directors. The Director leads the Enterprise Risk Management Framework and Risk Appetite Statement, oversees the Risk & Control Self-Assessment (RCSA) Program, and develops executive-level reporting and risk management capabilities. The role also supports risk governance, regulatory reporting, organization-wide adoption of risk policies and procedures, and the development of a high-performing risk team. The position is hybrid, with an expectation to work from the office at least three days per week.

Requirements

  • Bachelor’s degree in risk management, Finance, Accounting, Business Administration, Economics, or a related field.
  • 12+ years of progressive experience in enterprise risk management, operational risk, compliance, audit, financial services, or related risk disciplines, with significant leadership responsibility.
  • 5+ years of experience leading enterprise-wide risk management programs within a complex, highly regulated organization.
  • Proven track record partnering with executive leadership teams and presenting risk matters to senior management, executive committees, and Boards of Directors.
  • Ability to influence and build consensus across business lines, corporate functions, and the three lines of defense.
  • Demonstrated success leading, developing, and mentoring high-performing teams and fostering a strong risk culture.

Nice To Haves

  • Advanced degree (MBA, Master's, or equivalent).
  • Certified Risk Management Professional (CRMP), CPA, CIA, FRM, or other relevant risk, governance, compliance, or audit certifications.

Responsibilities

  • Lead the development and evolution of the Enterprise Risk Management Framework and Risk Appetite Statement.
  • Design and manage the Enterprise Risk & Control Self-Assessment (RCSA) Program.
  • Develop executive-level risk reporting, dashboards, key risk indicators (KRIs), and risk registers.
  • Drive implementation of Integrated Risk Management tools and reporting capabilities.
  • Partner with business leaders to identify, assess, mitigate, and monitor enterprise-wide risks.
  • Lead enterprise risk training programs, workshops, and Risk Champion initiatives.
  • Present risk insights, emerging risks, and recommendations to Executive Risk Committees and senior leadership.
  • Oversee risk governance documentation, policies, frameworks, and procedures.
  • Support regulatory reporting and risk management submissions.
  • Mentor and develop a high-performing risk team and foster accountability and continuous improvement.
  • Support adoption and application of risk policies and procedures throughout the organization in a way that practically supports relevant functions.

Benefits

  • Short-term incentives.
  • Multiple health insurance options.
  • Accident and life insurance.
  • Access to development platforms.
  • Paid time off.
  • Medical, dental, and life insurance.
  • Parental leave.
  • Global adoption assistance.
  • 401K plan.
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